Mortgage Disclosure Desk Specialist

Posted 3 Days Ago
Be an Early Applicant
Spokane, WA, USA
In-Office
26-28 Hourly
Junior
Insurance • Real Estate • Financial Services
The Role
Manages mortgage disclosure processes to ensure accurate, timely, and compliant delivery of initial and revised TRID, ECOA, RESPA, and state disclosures. Reviews loan files, change-of-circumstance documentation, lock confirmations, fees, and disclosure requirements. Coordinates with mortgage loan officers and production partners, sends electronic or mailed disclosures, monitors disclosure pipelines and emails, and documents changes in Encompass.
Summary Generated by Built In

Description

At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. 

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Mortgage Disclosure Desk Specialist at our Spokane, WA location. 

The hourly rate for this position is $26.00 - $28.00 per hour depending on knowledge, skills, abilities, experience, and location.


Hybrid and fully remote options available.

Description:

The Disclosure Desk Specialist is responsible for initial and ongoing TILA/RESPA Integrated Disclosures (TRID) and State Compliance related to consumer-facing disclosures.

Responsibilities:

  • Send accurate disclosures out within the regulated timeframe. 
  • Monitor Disclosure Pipeline and reporting for required TRID/ECOA/RESPA disclosures.
  • Communicate with MLO and Production Partner (LOA) to ensure delivery of disclosures are completed within regulations.
  • Send electronic disclosures to clients who have elected to receive electronic disclosures.
  • Mail disclosures to applicants who have opted to not receive electronic disclosures. 
  • Review file disclosures for completeness and accuracy before sending.
  • Work with Ellie Mae Encompass to disclose loans electronically or print disclosures for delivery by mail.
  • Monitor centralized Disclosure Desk emails for questions.
  • Monitor Change of Circumstance (COC) Emails for needed disclosures including lock-in disclosures.
  • Review all lock confirms to ensure loans are re-disclosed properly within time frames.
  • Review all changes to determine whether revised TRID Disclosures (Loan Estimate and COC Disclosure) are necessary due to valid COC.
  • Review all calculated fees for each change in circumstance (Loan Amount Increase).
  • Issue revised disclosures to customer due to any change in circumstances required.
  • Document COC in all files.

Education / Experience Required

  • Bachelor’s Degree with major course work in a discipline related to the requirements of the position preferred but not required.
  • 1 or more years of directly related experience and training.
  • Direct experience with Ellie Mae Encompass, preferred.
  • Common knowledge and experience with residential mortgage lending and the following loan types:
  • Conventional/Confirming
  • FHA (HUD)
  • VA (Dept. of Veterans Affairs)
  • USDA (Rural Development)
  • Familiarity with and knowledge of regulatory governance concerning the following: 
  • Universal Residential Loan Application (URLA) 
  • TILA/RESPA Integrated Disclosures (TRID) 
  • Equal Credit Opportunity Act (ECOA)
  • Real Estate Settlement Procedures Act (RESPA)

Pay is dependent on knowledge, skills, abilities, experience, and location.

Working Conditions

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. 

Sunflower Bank Benefits

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: 


  • Rooted in Strength 
  • Propelled by Growth 
  • Individuals in a Great Whole 
  • Creating Possibility 
  • Community Focused 

Associates enjoy outstanding benefits, including: 

  • 401(k) Plan with 6% Match 
  • Health/Dental/Vision Insurance 
  • Company-paid Life Insurance 
  • Tuition Reimbursement 
  • Fitness Reimbursement 
  • Paid Time Off 
  • Volunteer Leave 
  • Paid Holidays 
  • Plus many more associate perks & incentives! 

If you qualify, apply online at www.sunflowerbank.com/careers.

You’ve never worked anyplace like Sunflower Bank!

EOE/AA: Minorities/Females/Disabled/Vets

Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.

We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply.

If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Skills Required

  • At least 1 year of directly related experience and training
  • Knowledge and experience with residential mortgage lending
  • Knowledge of Conventional/Conforming, FHA, VA, and USDA loan types
  • Familiarity with URLA, TRID, ECOA, and RESPA regulatory requirements
  • Direct experience with Ellie Mae Encompass
  • Bachelor's degree with related coursework

Sunflower Bank, N.A. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sunflower Bank, N.A. and has not been reviewed or approved by Sunflower Bank, N.A..

  • Retirement Support — A 401(k) plan with a company match up to 6% and immediate vesting for covered divisions stands out as a strong element of total compensation. This feature is repeatedly highlighted as a bright spot within the package.
  • Healthcare Strength — Core medical, dental, and vision coverage are part of a comprehensive suite that also includes disability and life insurance. Benefits basics are described as solid across the offering.
  • Fair & Transparent Compensation — Pay is characterized as decent for certain roles and markets, indicating alignment between responsibilities and base pay in those areas. These pockets of role-level satisfaction suggest fairness for specific teams.

Sunflower Bank, N.A. Insights

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The Company
HQ: Mile-High City, KS
913 Employees
Year Founded: 1892

What We Do

Sunflower Bank, N.A. provides relationship-focused financial services to the communities it serves. Operating under brands including Sunflower Bank, First National 1870, and Guardian Mortgage, the bank offers a comprehensive range of personal, business, and wealth management solutions. It features specialized financing groups dedicated to the technology, healthcare, commercial real estate, and construction trades industries.

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