Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.
About the roleThe Post-Closing CD Specialist is responsible for reconciling the final version of the Closing Disclosure (CD), including any post-funding revisions, to ensure accuracy, compliance, and data integrity. This role plays a key part in delivering secure, timely, and compliant mortgage disclosures while maintaining detailed documentation within the Loan Origination System (LOS).
Responsibilities
Develop and maintain a thorough understanding of the company’s Loan Origination System (LOS)
Review and ensure accuracy and data integrity for the issuance of the Closing Disclosure and Loan Estimate
Reconcile post-funding revisions to ensure customers receive an exact record of their mortgage transaction
Maintain accurate records of communications and actions related to the disclosure process within the loan file conversation log
Maintain service levels and adhere to regulatory timelines for completion and delivery of disclosures, verified through LOS tracking systems
Deliver mortgage loan disclosures in a secure and accurate manner
Maintain confidentiality and privacy of customer and employee information
Work overtime as needed to support business and regulatory timelines
You are detail-oriented, compliance-focused, and committed to delivering accurate mortgage documentation. You thrive in a fast-paced environment, manage competing deadlines effectively, and take pride in maintaining high standards of data integrity. You communicate clearly, approach challenges with strong problem-solving skills, and understand the importance of regulatory compliance in the mortgage process.
Qualifications & Skills
Knowledge of mortgage compliance regulations for Conventional, FHA, USDA, and VA loan programs
Familiarity with Encompass (LOS) strongly preferred
Working knowledge of Microsoft Office Suite
High school diploma or general education degree required
Excellent oral and written communication skills with a strong customer service orientation
Strong problem-solving ability
Ability to self-direct and adapt to changing timelines and deadlines
Ability to multi-task and succeed in a fast-paced environment
Ability to compute rates, ratios, and percentages and to draw and interpret bar graphs
At Zillow, we’re reimagining how people move—through the real estate market and through their careers.
As the most-visited real estate platform in the U.S., Zillow helps millions of customers navigate buying, selling, financing, and renting with greater ease and confidence. Our teams in India play a critical role in building and scaling the technology, products, and operations that power this experience.
Whether you’re working in tech, operations, or shared services, you’ll collaborate with global partners to solve meaningful problems and help more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the U.S.. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, maternity status, HIV status, or veteran status. Reasonable accommodations will be provided to candidates with disabilities, in accordance with applicable policies.
Top Skills
What We Do
Join our mission to give the people power to unlock life’s next chapter. Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next. Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb. While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company. We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
