Mortgage Consultant

Posted 3 Days Ago
Be an Early Applicant
Royal Oak, MI, USA
In-Office
Junior
Fintech
The Role
Manage residential mortgage loan applications, interview applicants, analyze financial information, negotiate credit terms, and assist with servicing, modifications, and refinancing. Provide customer financial guidance, support past-due loan restructuring, deliver excellent service, participate in community outreach, and develop new business opportunities while maintaining the bank’s reputation.
Summary Generated by Built In

First Merchants Bank is seeking a Mortgage Consultant to join our team! This full time position will focus on managing residential loan applications through internal portfolio deals and walk-in customers.

As part of this role you will: 

  • Provide exemplary customer service to walk-in and referred customers.
  • Interview loan applicants to collect and analyze financial data to determine the merits of the specific loan request.
  • Establish and negotiate terms under which credit will be extended, including costs, repayment method, repayment schedule, escrow accounts, workout situations and portfolio refinancing loans.
  • Assist customers with mortgage servicing questions related to payment postings, escrow issues, etc.
  • Support the credit control department by assisting with the restructuring or modification of past due portfolio mortgage loans.
  • Advise customers concerning financial matters.
  • Participate in community affairs to increase the bank’s visibility and enhance new business opportunities.
  • Maintain the public reputation of the bank and corporation.

To be successful in this position, we require the following: 

  • High school diploma or equivalent (GED).
  • A minimum of one (1) year of mortgage lending, consumer lending or related experience.

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."


Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school diploma or equivalent GED
  • At least one year of mortgage lending, consumer lending, or related experience

First Merchants Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Merchants Corporation and has not been reviewed or approved by First Merchants Corporation.

  • Retirement Support Retirement programs include a 401(k) with employer match and an employee stock purchase plan that are presented as meaningful components of total rewards. These elements are highlighted as strengths relative to other benefit components.
  • Leave & Time Off Breadth Time-off provisions include PTO, bank holidays, bereavement, paid parental leave, and paid volunteer time. These elements can help offset concerns about base pay in some roles.
  • Parental & Family Support Paid parental leave is explicitly offered and positioned alongside PTO and holidays to support family needs. This support contributes to a more balanced work–life setup.

First Merchants Corporation Insights

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The Company
HQ: Muncie, IN
1,548 Employees
Year Founded: 1893

What We Do

First Merchants Corporation is the largest financial services holding company in Central Indiana, headquartered in Muncie, Indiana. The Corporation has one full-service bank charter, First Merchants Bank. The Bank also operates as First Merchants Private Wealth Advisors (as a division of First Merchants Bank). First Merchants Corporation’s common stock is traded on the NASDAQ Global Select Market System under the symbol FRME. First Merchants offers customers broad financial services throughout locations in Indiana, Ohio, Illinois and Michigan providing: • Commercial Banking (business) – checking, treasury management, card services, financing, loans, electronic banking, online and mobile banking. • Personal Banking (consumer) – checking, savings, CDs, mortgages, loans, IRAs, HSAs, online and mobile banking. • Private Wealth Advisors - trusts, investments, 401(k) plans, 403(b) plans, profit sharing plans, pension plans, cross-tested plans, cash balance plans, Flexible Spending Accounts, IRAs, SEP IRAs, and succession planning. First Merchants is committed to customers by: • Developing strong relationships. o As financial advisors – our professionals listen and provide solutions o The tenure of our professionals averages eight years, meaning you will enjoy continuity of service o We hire local professionals from the communities we serve • Customers benefit from local decision making. o Decisions are made faster o The process is streamlined, with each customer having a single point of contact. o Our financial professionals are empowered to develop tailored solutions. • The local communities we serve benefit from First Merchants’ involvement and support.

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