Mortgage Consultant (US, Virtual)

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United States
Remote
40K-40K Annually
Junior
Logistics • Professional Services • Real Estate • Transportation
The Role
Consult consumers throughout the mortgage process, from application and documentation through rate lock and closing. Manage an active loan pipeline, convert applications into locked loans, maintain margins, and coordinate with processors and closers. Build relationships with consumers, Realtors, corporate clients, and internal teams; provide mortgage product guidance, resolve issues, maintain licensing, and complete ongoing education.
Summary Generated by Built In

Position Summary

*Preferred state licenses held - Texas, California, Florida, Arizona, Nevada, Oregon, Washington Direct to Consumer loan origination experience a plus

The Mortgage Consultant is responsible for attaining all department goals by consulting consumers through the loan application, follow-up, interest rate lock, and through the loan closing process. Other responsibilities include communicating with Realtors, Mortgage Operations team, and Customer Experience team. 

What You'll Be Doing

Follow Up & Conversion of Loan Applications

  • Manage an active pipeline of loan applications to produce maximum loan closings per month. Using sales skills to convert pipeline into locked loans while maintaining margin goal.  This will include interaction with consumers to obtain the required loan documentation, and working closely with other team members, (i.e. Processors, Closers), to exceed our production goals while providing excellent customer service. 

Consulting

  • Gathering pertinent loan application data, building consumer relationships, and applying technical knowledge of the mortgage industry to provide information to consumers and assist them in making sophisticated loan decisions.

Managing Relationships

  • Partnering & managing relationships with current & past Consumers, Realtors, Customer Experience team, Corporate Clients & Directors, & other outside parties to build referral relationships, increase conversion & provide creative solutions and resolve issues.

Training

  • Maintain a superior working knowledge of current programs, products, and guidelines. Complete ongoing continuing education to maintain required state licensing & other professional designations.

Qualifications and Preferred Skills

  • Specialized mortgage lending courses preferred.
  • Two years mortgage origination or loan operations experience preferred.
  • Customer service-oriented with exceptional sales skills.
  • Ability to work in a collaborative, fast paced environment.
  • Highly motivated, goal oriented, with strong attention to detail and organizational skills.
  • Strong understanding of mortgage loan products, guidelines, and regulations preferred.
  • Candidate must register as a Mortgage Loan Originator with the NMLS and be prepared to meet all requirements of the Federal S.A.F.E. Act as well as State S.A.F.E. regulations. This includes fingerprinting, background checks, restricted parties lists, credit check and the ability to demonstrate personal financial responsibility, as well as pre-licensing education and testing.

 

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:


Position Title: Mortgage Consultant
Salary Range: $40,000/yr USD  base salary plus competitive incentive structure 
Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees
 

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

  • Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
  •  Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. 
 
It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. 
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at [email protected] and let us know the nature of your request and your contact information.

Skills Required

  • Register as a Mortgage Loan Originator with the NMLS
  • Meet Federal S.A.F.E. Act and applicable state S.A.F.E. regulations
  • Complete fingerprinting and background checks
  • Pass restricted parties list and credit checks
  • Demonstrate personal financial responsibility
  • Complete pre-licensing education and testing
  • Customer service orientation and exceptional sales skills
  • Ability to work collaboratively in a fast-paced environment
  • Strong motivation, goal orientation, attention to detail, and organizational skills
  • Specialized mortgage lending courses
  • Two years of mortgage origination or loan operations experience
  • Strong understanding of mortgage loan products, guidelines, and regulations
  • Preferred state licenses in Texas, California, Florida, Arizona, Nevada, Oregon, or Washington
  • Direct-to-consumer loan origination experience
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The Company
HQ: Oakbrook Terrace, IL
3,700 Employees
Year Founded: 1998

What We Do

SIRVA Worldwide is a global relocation and moving services provider serving corporate clients and consumers. It delivers employee relocation programs, household-goods and commercial moving, storage, home-sale and mortgage support, and related mobility services. Operating through a portfolio of brands and a broad international footprint, the company combines personalized program solutions, technology, and supply-chain capabilities to manage relocations of varying size and complexity.

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