The Role
We're looking
for an experienced Senior Loan Processor who knows how to keep loan
files moving and doesn't let details slip through the cracks.
You will manage
loan applications from initial assessment all the way through to settlement,
ensuring every file is accurate, compliant, and progressing smoothly through
the pipeline.
If you're
comfortable handling complex applications, liaising with lenders, and managing
multiple files at once, you'll fit right in.
What You'll
Do
- Manage a pipeline of loan applications from
assessment through to settlement
- Review, prepare, and verify loan documentation to
ensure completeness and accuracy
- Process residential, refinance, self-employed,
trust, and asset finance applications
- Run servicing calculations and review valuations to
support lending outcomes
- Liaise with banks, lenders, brokers, valuers, and
other stakeholders throughout the loan journey
- Monitor application progress, satisfy lender
conditions, and follow up outstanding requirements
- Coordinate settlements and ensure all
pre-settlement requirements are completed
- Maintain accurate records and workflow updates
within CRM and loan processing systems
- Ensure all files meet compliance, documentation,
and lender requirements
- Provide regular updates to brokers and internal
stakeholders on application status
Requirements
What We're
Looking For
- At least 3-5 years of mortgage loan processing
experience
- Strong end-to-end loan processing experience
through to settlement
- Experience handling self-employed and trust
applications
- Solid understanding of servicing calculations and
valuation reviews
- Strong knowledge of mortgage lending processes,
lender requirements, and compliance standards
- Experience liaising directly with banks and lenders
- Familiarity with Loan Market's MyCRM and ApplyOnline (AOL) is highly regarded
- Experience using workflow or pipeline management
tools is a plus
- Excellent attention to detail and organisational
skills
- Strong written and verbal English communication
skills
- Able to manage competing priorities and deadlines
without compromising accuracy
What This
Role Suits
This role is
ideal for someone who:
- Likes having control of a full pipeline of files
- Enjoys solving problems and finding ways to keep
applications moving
- Can work independently without constant supervision
- Remains calm and methodical when deadlines are
tight
- Takes pride in accuracy, compliance, and getting
things right the first time
Benefits
Perks
- Competitive salary + comprehensive benefits
- Day shift
- HMO on Day 1 for you + a dependent
- Stable, long-term role with an established
Australian business
- Training and development opportunities
- Supportive team culture
- Fixed weekends off + Christmas & New Year break
Looking for
a Role Where Your Experience Actually Matters?
If you're
confident managing complex loan files, enjoy working behind the scenes to make
settlements happen, and take pride in delivering accurate, high-quality work,
this could be the opportunity you've been looking for.
Tara na,
apply na!
Skills Required
- 3-5 years of mortgage loan processing experience
- End-to-end loan processing experience through to settlement
- Experience handling self-employed and trust applications
- Understanding of servicing calculations and valuation reviews
- Knowledge of mortgage lending processes, lender requirements, and compliance standards
- Experience liaising directly with banks and lenders
- Familiarity with Mercury CRM
- Familiarity with ApplyOnline (AOL)
- Experience using workflow or pipeline management tools
- Excellent attention to detail and organisational skills
- Strong written and verbal English communication skills
- Ability to manage competing priorities and deadlines without compromising accuracy
What We Do
5 ELK is an outsourcing provider that offers remote staffing solutions, specializing in helping Australian and UK financial services businesses, such as financial advice firms, build and manage offshore teams for administrative and back-office tasks.
