We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.
The main responsibilities of the position include:
Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
Act as the main contact for Partners, fostering strong relationships through personalised support
Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services
Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
Communicate ideas and suggestions for platform improvements to the Business Development teams
Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
Undertake any other relevant task as assigned
Main requirements:
Degree in a business-related field
At least 2 years of experience in a similar position
Fluent Mongolian speaker with excellent oral and written skills in English
Ability to build and maintain excellent business relationships
Strong interpersonal and communication skills
Target-oriented and resourceful
Ability to work autonomously and under pressure
Benefit from:
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Bring It to Life – Role-Specific Take-Home Task
- Final Connection – Final Interview
Skills Required
- Degree in a business-related field
- Experience in a similar position
- Fluent Mongolian speaker with excellent oral and written English
- Ability to build and maintain excellent business relationships
- Strong interpersonal and communication skills
- Target-oriented and resourceful
- Ability to work autonomously and under pressure
What We Do
XM is a trading platform trusted by over 20 million traders, offering easy access to 1400+ global assets with low spreads, exceptional conditions, and super-fast execution for Forex and CFD trading.
