Monetization Strategy & Ops Analyst/Senior Analyst

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Description:
This role will maximize our revenue and improve margins as part of the Corporate Strategy team. Our team tackles hard problems that requires a transformative approach that will help drive the company’s continued growth. It requires becoming an expert in many functions across different products to allow you to operationalize new programs and optimize existing ones. This role will require balancing operational excellence to ‘get things done’ while having an innovation mindset to change processes to drive further success. The programs are cross-functional, collaborating with teams such as Renewals, Sales Programs, Marketing, Operations, Revenue Operations, Data Analytics and others.
The nature of this role is to learn and improve with each experience. That means being comfortable with shifting priorities, removing roadblocks and establishing new processes as we learn. Stakeholder management and excellent communication is key to align efforts across the company.
Key Responsibilities:

• Operationalize: Develop and implement processes for effective monetization, manage datasets, ensure data quality, and resolve team inquiries. Ensure smooth operations and address any potential disruptions.
• Optimize: Enhance and scale processes for maximum efficiency and momentum.
• Support Sales & Customer Experience: Craft strategies that empower Sales and Renewal Managers, benefiting customers and aligning with their success.

Required Skills:

• 2-4+ years in a highly analytical role or strategy department
• Advanced Excel skills
• Relevant degree or equivalent experience, evaluated on core competencies (e.g., leadership roles, military experience, volunteer work)

Preferred Skills:

• Strong problem-solving and rapid learning abilities
• Thrive in a dynamic, fast-paced environment
• Data-driven mindset and interest in data analysis
• Experience managing complex processes and projects
• Effective communication with leadership
• Experience in Sales/Renewals or contracting is a plus

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