The Opportunity
This is a high-impact, execution-oriented role critical to driving commercial growth and revenue performance for our business. As a Monetisation and Pricing lead, you will take end-to-end ownership of implementing the company’s pricing, packaging, and commercial strategies, working directly to operationalise high-priority initiatives that are backed at the CEO and executive level.
You will lead the execution of major pricing and packaging transformations, including plan optimisations, hybrid, location-based models, and legacy pricing migrations.
Your primary focus will be delivering these programs on schedule, with quality, and with measurable impact on key business outcomes such as Net Dollar Retention (NDR), ARPU/ACV expansion, and conversion metrics.
This role requires a product-centric leader who can partner effectively with Product, Engineering, Data, Finance, Revenue Operations, and GTM teams to drive strategy into measurable results, refine implementation details for operational readiness, and communicate progress and impact to senior leadership.
Key Responsibilities:
- Lead Implementation of Commercial Strategy: Take full end-to-end ownership of operationalising and executing the defined pricing, packaging, and commercial frameworks, including plan redesigns, model transitions (e.g., hybrid, location-based), and managing price changes on legacy products.
- Drive Cross-Functional Execution: Partner with Product, Engineering, Revenue Operations, Finance/FP&A, and GTM teams to define implementation requirements, incorporate user and business needs into engineering backlogs, track execution, and forecast financial impacts of changes.
- Design and Lead Pricing Experiments: Build and lead rigorous experimentation plans (pilot tests, A/B tests) to validate strategic assumptions, define success criteria, measure outcomes, and support evidence-based refinement of pricing models.
- Ensure Adoption and Commercial Readiness: Coordinate rollout plans, manage go-to-market sequencing, and ensure effective adoption and compliance of updated structures by Sales, Customer Success, and Support teams through enablement, documentation, and pricing guardrails.
- Provide Commercial Intelligence and Communication: Track competitive pricing, market dynamics, and customer insights to inform strategy, while synthesising complex pricing information into concise briefs for executive and senior leadership communication.
About you:
- SaaS Monetisation and Experience: 6+ years in product management, monetisation, or pricing strategy within SaaS/technology, with proven execution experience in pricing experiments and commercial model implementation.
- Analytical and Cross-Functional Skills: Strong analytical capabilities (data interpretation, scenario modelling; SQL a plus) and demonstrated success working effectively across Product, Engineering, Revenue Operations, Finance, and GTM teams.
- Pricing Expertise and Leadership: Deep knowledge of SaaS pricing strategies (including hybrid and usage-based models), excellent communication skills, and a proven track record of leading complex cross-functional initiatives to successful execution.
At SafetyCulture, we care about people and growing the team, through:
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
- Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies;
- In-house Culinary Crew serving up daily breakfast, lunch and snacks;
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy;
- Table tennis, board games, gym sessions, book club, and pet-friendly offices.
What We Do
SafetyCulture is a global technology company that puts the power of continuous improvement into everyone's hands. Our operations platform unlocks the power of observation at scale, giving leaders visibility and workers a voice in driving quality, efficiency, and safety improvements. More than 60,000 customers use our operations platform to perform checks, train staff, report issues, and automate tasks. In doing so, we drive processes that help businesses get better every day. Recent analysis by Forrester found that our flagship products provide a 214% return on investment for customers, and USD $3.6M in cost savings from operational improvements. From top Australian ASX-listed grocer and retailer Coles and American aviation giant JetBlue, to Europe’s largest hospitality multi-national Accor, our operations platform is helping teams in every industry.
