Modern Work Engineer (Agentic Support)

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions, all candidates must complete a video screen with our corporate recruiting team.

Position Summary:

We are seeking an AI Deployed Engineer (Agentic) to serve as a forward-deployed engineer on the agentic project team — partnering closely with the customer to build, deploy and operate agentic AI solutions end to end. In this hands-on role you will design and build full-stack systems and AI agents, writing production-grade code to take solutions from first prototype through to stable production, and then support Day 2 operations to keep the Azure platform underpinning the solution healthy, secure and cost-efficient. You will embed with customer teams to understand their needs and guide adoption, leverage SRE agents to automate routine operations, and codify working patterns into reusable tools and playbooks — all within a secure government environment.

WHAT YOU WILL BE DOING:

• Build agentic solutions (software development): Design and build full-stack systems and AI agents, writing production-grade code that takes solutions from first prototype through to stable production.
• Embed with the customer: Work closely with customer teams to understand their needs, scope work, sequence delivery, remove blockers early and guide adoption.
• Own end-to-end delivery: Own technical delivery across deployments, making trade-offs between scope, speed and quality and adjusting plans to protect delivery.
• Codify and share: Turn working solutions into reusable tools, playbooks and building blocks, and share field feedback that helps improve model and product performance.
• Azure platform operations: Maintain the Azure platform and virtual machines (including the GitHub server).
• Backup and resilience: Perform and verify GitHub server backups, using SRE agents to automate uptime checks and backups where possible.
• DevOps and CI/CD: Operate and maintain GitHub Actions pipelines, validating that pipelines continue to work after upgrades.
• Container platforms (ACA / ACR): Manage Azure Container Apps and clean up the Azure Container Registry.
• App Services and Functions: Update and maintain frameworks for App Services and Function Apps.
• Security operations: Pipe logs to Azure Monitor and Microsoft Sentinel, triage and close alerts, and monitor application performance via dashboards (working with developers to pipe crash logs and build dashboards).
• Identity and access (IAM): Review RBAC access for personnel and maintain least-privilege access.
• Cost and support: Produce cost reporting to the customer and monitor support tickets (service requests and issues) through to resolution.

MINIMUM QUALIFICATIONS:

• Production-grade software development proficiency in Python, JavaScript or comparable stacks, with the ability to contribute directly in code.
• Experience building or deploying systems powered by LLMs, agentic AI or generative-AI models.
• Experience scoping and delivering complex systems in fast-moving or ambiguous environments, including customer-facing technical delivery.
• Hands-on experience operating and maintaining Microsoft Azure platforms in production (Virtual Machines, App Services, Function Apps).
• Experience with Azure Container Apps (ACA) and Azure Container Registry (ACR).
• Strong DevOps / CI-CD experience, particularly GitHub Actions
• Experience with Azure Monitor and Microsoft Sentinel for logging, monitoring and security alert handling.
• Working knowledge of IAM / RBAC and cloud security best practices.
• Experience supporting Day 2 / run-and-maintain operations — patching, backups, incident and ticket handling — with an SRE mindset.
• Ability to communicate clearly with engineers, product teams and customer stakeholders, with sound judgement under pressure.
• Singapore Citizen who is eligible to obtain and maintain Singapore Government security clearance, and willing to undergo the required Client vetting process.
• Willingness to work on-site at client premises, including secured Client facilities, as required.

• Experience with agentic AI solutions and using SRE agents to automate operational tasks.
• Prior experience working within secured or classified government environments.
• Microsoft certifications such as Azure Administrator Associate (AZ-104), DevOps Engineer Expert (AZ-400), Azure Security Engineer (AZ-500) or Security Operations Analyst (SC-200).
• Experience with container platforms and cloud-native application deployment on Azure.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.