Modern Device Management SME

What success looks like in this role:

High-Level Description:

Position will be a Subject Matter expert on Software distribution & Patch Management and AVD management. Hands on experience on software deployment & Patch rollout via systems Management tools like Config Mgr., Intune etc. Troubleshoot infrastructure & client issues to ensure compliance on rollouts. Custom reporting capability is a must. Asses, Plan and upgrade systems management tool to ensure its evergreen and new features are explored.

Responsibilities and Accountabilities:

• Candidate with 8 to 11 Yrs. Strong experience in Software Distribution and Patch management using SCCM / Intune
• M365 workload in initial setup & breadth / depth mode for AVD
• Device provisioning & retirement setup
• App provisioning & app attach for the provisioned users.
• Custom imaging ISO for AVD and period update methodology
• In depth knowledge of personal / pooled mode along with the capacity planning.
• Hands on other systems management tool like SCCM / Intune would be an added advantage
• Good understanding of W365 licensing model
• Hands on Experience on Microsoft Intune preferred
• Mobile Device management via Intune
• Mobile application management & Policy management
• Handling co-management & Modern device management is an added advantage
• Execution of Enterprise support processes including Incident Management/ Problem Management /Change Management /Service Request Management /Asset & Configuration Management 6 to 8 years’ experience within engineering, building, and supporting a large heterogeneous multi-data center computing environment.
• In-depth work stream experience like Deployment, incident analysis, resolution, problem definition, analysis and resolution of Deployment failures.
• Detailed Infrastructure knowledge including Server troubleshooting, design, and implementation experience on SCCM current branch / Legacy versions
• In-depth understanding of all SCCM concepts like SCCM Roles, Boundary configuration, site assignment, Client installations etc.
• Awareness of recent technology changes of all System Center Products.
• Awareness of SCCM V-Next and windows 10 Servicing.
• Demonstrated proficiency with: Designing and Deploying Microsoft products in an Enterprise environment.
• SCCM Asset Reporting and Reporting Software Usage, Maintain Deployment Calendar and License Validation process.
• In-depth knowledge on Client OS (Windows 10/11) and Troubleshooting.
• Responsible for escalation management, communications, and management of production system problems.
• Knowledge on other deployment tools like Altiris, LANDesk (Ivanti) will be advantage.
• Windows & Mobile device management via Intune
• Conditional access policies & Autopilot persona management skills

• Necessary skills:

• Strong understanding of ITIL, specific to Change & Release management
• Experience in managing large scale transition projects
• Ability and willingness to take direction from team Lead, SDM and Client Executives
• Ability to work in a team environment
• Able to adapt to a changing technical environment
• Ability to coach other members of team in their area of expertise
• Ability to communicate clearly with all team members and end-users
• Ability to work with a sense of urgency
• Customer facing presentation and consulting skills
• Strong knowledge of Microsoft PowerShell

Certifications:

ITIL Foundation (optional),

Certification on Configuration Manager & Intune (Optional in case of Good knowledge)

AVD certification

#LI-UG1

You will be successful in this role if you have:

BA/BS degree and 8-10 years’ relevant experience OR equivalent combination of education and experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.