LOCATION:ON-SITE IN THE STATE OF WI
POSITION CONTINGENT UPON AWARD OF CONTRACT
SUMMARY: This position supports and maintains all technical aspects of mobile data tracking technology including program management, NEMT Provider training, data security management, reporting, and overall system integrity in multiple states. Requires knowledge of commonly-used concepts, practices, and procedures regarding cellular and GPS network platforms. The position must establish, implement and maintain operating policies and procedures to assure compliance with all contract requirements. Requires travel and flexible working hours.
ESSENTIAL FUNCTIONS
Pre-Implementation:
- Responsible for providing user and company-wide mobile technology support.
- Communication with suppliers and vendors and management of purchase order process.
- Inventory control and reporting.
- Technology deployment.
- Development of training material resources.
- Conducts user training sessions for all end-users.
Post-Implementation:
- 24x7 support, flexibility for night and weekend work as well as travel to satellite offices.
- Maintains company policies related to mobile technologies.
- Monitoring of system performance and reliability.
- Ongoing training within NEMT Provider network.
- End user support.
- Device management (upgrades, patches, device tracking).
- Development of specifications for system enhancements.
- Development and production of reports.
- Inventory management.
- Promotes responsible usage and care of corporate equipment.
QUALIFICATIONS REQUIRED
- Effective communicator.
- Experience in mobile industry, familiarity with mobile operators/carriers and different activation models.
- Proven project and team coordination.
- Ability to analyze, organize, prioritize, implement, and control business activities and transactions.
- Experience with implementation and management of location based services and cellular based platforms.
- Working knowledge of iOS and Android operating systems.
- Self-motivation and ability to work in fast-paced environment.
MINIMUM REQUIRED EDUCATION
- BA/BS in Business, Computer Science or related field or equivalent experience.
Skills Required
- Bachelor's degree in Business, Computer Science, or a related field, or equivalent experience
- Experience in the mobile industry, including familiarity with mobile operators, carriers, and activation models
- Proven project and team coordination experience
- Experience implementing and managing location-based services and cellular-based platforms
- Working knowledge of iOS and Android operating systems
- Effective communication skills
- Ability to analyze, organize, prioritize, implement, and control business activities and transactions
- Self-motivation and ability to work in a fast-paced environment
What We Do
Verida is a minority-owned non-emergency medical transportation (NEMT) management company serving state Medicaid and managed-care programs. It provides administrative services including call-center support, eligibility verification, claims management, transportation-provider credentialing and monitoring, utilization review, fraud, waste and abuse mitigation, and quality management. Its GPS-enabled mobile technology helps dispatchers track vehicle locations and estimated arrival times, supporting member-focused transportation and access to covered healthcare services.
