The Role
The role involves recovering mobile phones from customers and ensuring safe handover to the operations team, while keeping records updated.
Summary Generated by Built In
Phone Retriever (Buy Now Pay Later)
Location: Rivers State
Employment Type: Contract, Field-based
About the Role
Palmpay is hiring Mobile Phone Retrievers to help recover mobile phones from non-compliant Customers safely to our service centers.
Key Responsibilities
Location: Rivers State
Employment Type: Contract, Field-based
About the Role
Palmpay is hiring Mobile Phone Retrievers to help recover mobile phones from non-compliant Customers safely to our service centers.
Key Responsibilities
- Retrieve mobile phones from merchants and agents.
- Confirm device details and update records.
- Ensure safe handover of devices to the operations/technical team.
- Communicate politely with customers and follow company procedures.
- Minimum SSCE/OND.
- Prior experience in fieldwork, operations, or customer service is an advantage.
- Must be trustworthy, attentive to detail, and able to work with minimal supervision.
- Basic smartphone usage for logging and reporting.
Skills Required
- Minimum SSCE/OND
- Prior experience in fieldwork, operations, or customer service
- Basic smartphone usage for logging and reporting
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The Company
What We Do
PalmPay is building the financial superapp for Africa
