Mobile Device Administrator

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Job Description:

Summary
The Mobile Device Administrator will provide overall management and system administration of the Enterprise Mobile Device Management (MDM) environment.
Essential Functions

• Responsible for MDM administration and management (AirWatch, Intune, and ActiveSync) to include end user/device enrollments and deletions, ensuring mobile implementations are in line with privacy, legal, security policies, and Corporate standards, testing and evaluation of mobile devices against Enterprise MDM Systems.

• Work closely with the Business with mobile device requirements, engineering appropriate solutions, performing piloting, implementations, and providing post release support.

• Work on projects pertaining to applications and/or products impacting Ryder's desktop, laptop, and mobile device configurations. Responsible for mobile device configurations via MDM.

• Mobile device testing, end user troubleshooting, and providing 3rd level technical support to various IT and Business Teams

• Develop and create documentation that includes conceptual descriptions, task-based procedures, configurations, installations, and reference information.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Excellent troubleshooting abilities and methodology

• Ability to learn new applications and new technologies

• Strong understanding of project, software development and systems management methodologies

• Strong process documentation background

• Strong oral and written communications skills

• Ability to work independently and as a member of a team

• An ability to work in a fast paced environment

Qualifications

• Bachelor's degree required in Computer Science/Engineering or equivalent experience.

• Three (3) years or more experience with a MDM tool/solution (Workspace ONE by VMware AirWatch, Microsoft Enterprise Mobility Suite (EMS)/Intune, and/or IBM MaaS360) and expert experience administrating, provisioning, and deploying mobile devices and solutions with a MDM solution. required

• Three (3) years or more technical troubleshooting and hands-on experience with iOS and Android mobile devices in an Enterprise setting

• Three (3) years or more experience with the technical management of BYOD/Corporate owned mobile devices and technologies

Travel
None
DOT Regulated
No
 

Job Category

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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