Mobile Crisis Response Clincian

Posted 26 Days Ago
Be an Early Applicant
05602, Montpelier, VT, USA
In-Office
27-28 Hourly
Entry level
Professional Services • Social Impact
The Role
Provide community-based crisis assessment and de-escalation for adults experiencing mental health, substance use, or developmental disability crises. Work in two-person mobile units to assess risk, deliver trauma-informed interventions, coach coping skills, coordinate follow-up care, connect clients to resources, and document encounters in an electronic medical record. Collaborate with peer specialists, internal teams, and external providers to promote safety and recovery.
Summary Generated by Built In

Mobile Crisis Response Clinician

Join our Mobile Crisis Response Team to provide compassionate, community-based support to adults experiencing mental health, substance use, or developmental disability-related crises. As part of a two-person mobile unit, you’ll use your clinical expertise to assess needs, de-escalate crises, and deliver tailored, trauma-informed interventions in real time.
This role involves conducting risk assessments, coaching coping skills, coordinating follow-up care, and connecting individuals to appropriate resources. You’ll collaborate closely with peer support specialists, internal teams, and external providers to ensure high-quality, person-centered care that promotes safety, recovery, and resilience. Timely documentation and collaboration with internal and external partners are essential. Your work will promote recovery, resilience, and safety across the community.

Summary of Duties

  • Respond to mobile crisis calls from adults experiencing mental health, substance use, or developmental disability-related emergencies
  • Work alongside a peer support specialist to deliver personalized, high-quality crisis services
  • Assess individuals in community settings to determine crisis level, needs, support systems, and appropriate interventions
  • Use solution-focused strategies to help resolve crises, teach coping skills, and develop contingency plans
  • Provide clinical support and follow-up care using active listening to create response plans and connect individuals to ongoing services
  • Help individuals access internal and external resources, strengthen natural supports, and prepare for future challenges
  • Promote positive relationships with family, peers, and community supports, and participate in training, supervision, and data collectio

Compensation and Benefits

WCMHS provides a comprehensive benefits package including health, dental, vision, and generous retirement contribution matching. Our industry-leading paid time off package includes 12.5 flexible holidays a year and 12 each paid vacation and sick days earned in year one. 

The starting pay range for this position is $26.50 - $27.83 per hour.

Qualifications

Summary of Qualifications

  • Bachelor’s degree in related field or graduate level work in mental health or social work or a combination of education and professional experience in related work.
  • A valid driver’s license, comprehensive auto insurance, and access to a safe, reliable vehicle is required.
  • Ability to multi-task and feel comfortable engaging with people in frequently changing environments where the pace and intensity of someone’s needs are unclear.
  • Proven capacity to engage effectively and empathetically with others, inspire hope, and promote recovery and resiliency.
  • Proficient written and oral communication skills with the ability to accurately and professionally document work in an electronic medical records system.
  • Skilled in understanding and supporting individuals experiencing a difficult life event or crisis, while maintaining appropriate boundaries and applying trauma-informed care practices

Work Conditions

Work occurs in varied indoor and outdoor settings, including offices, community spaces, and client homes, must be able to move through office and residential spaces, alternate between sitting and standing, and use a computer for extended periods, ability to lift and carry up to 20 pounds; additional physical support may be needed in care settings, may work with individuals showing challenging behaviors; staff must be ready to use crisis intervention and de-escalation techniques, occasional exposure to bloodborne pathogens; proper use of PPE and safety protocols is required, must be prepared to respond to medical or behavioral emergencies and contact emergency services when needed.

About the Agency

For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington, and Williamstown. WCMHS provides education, support, and treatment to individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.”

#CCM

Skills Required

  • Bachelor's degree in a related field or graduate-level mental health/social work coursework, or equivalent education and professional experience
  • Valid driver's license, comprehensive auto insurance, and access to a safe, reliable vehicle
  • Ability to multi-task and work in frequently changing, unpredictable environments
  • Proven capacity to engage empathetically, inspire hope, and promote recovery and resiliency
  • Proficient written and oral communication, including accurate documentation in an electronic medical records system
  • Skill in supporting individuals in crisis using trauma-informed care and crisis intervention/de-escalation techniques
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The Company
321 Employees
Year Founded: 1967

What We Do

Washington County Mental Health Services is a non-profit, comprehensive Community Mental Health Agency serving the Washington County region of Vermont. Its mission is to advocate for the inclusion of all persons into the community and actively encourage self-determination, resilience, and recovery by serving individuals and families coping with mental health and developmental disability-related challenges through specialized treatment, support, and advocacy services.

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