The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.
About Versaterm Mindbase:
Mindbase, a division of Versaterm Public Safety, is a cutting-edge mental wellness platform purpose-built for first responders. Our mission is to provide proactive, confidential, and continuous support for the mental and emotional health of public safety professionals—including law enforcement, fire, EMS, and 911 communications.
As part of Versaterm’s commitment to human-centered technology for public safety, Mindbase offers an innovative solution that bridges the gap between behavioral health, peer support, and leadership insight. We're growing fast and seeking passionate advocates to help us bring this transformative solution to the agencies that need it most.
Position Overview:
We are seeking a Mobile App Specialist to support the growing community of Mindbase customers with industry leading, co-branded, self-help mobile application. This role combines elements of technology and creativity as the candidate will be required to manipulate customer data and ideas into an appealing and easy to use format on a mobile platform.
The candidate will work closely with Versaterm Mindbase’s engineering, tech support and implementation teams and partner success managers to delight users of the Mindbase platform with an enjoyable mobile experience.
Key Responsibilities:
- Creating mobile application for new customers
Represent Mindbase at conferences, industry events, webinars, demos, and customer meetings. Share your lived experiences and highlight the impact of proactive wellness support in the public safety community. - Update mobile application for existing customers
Partner with Versaterm sales reps to educate prospects and onboard new agencies. Help program managers understand how to implement Mindbase effectively and navigate real-world challenges. - Administer Mindbase Nation
Conduct compelling product demos and host monthly user calls. Develop and lead educational webinars with industry professionals, mental health experts, and peer support leaders. - Drive Customer Engagement
Work directly with agencies to support day-to-day platform use, answer questions, and design Mindbase-focused initiatives and marketing efforts that drive user engagement. - Advocate for the User
Gather field feedback and share insights with product and technical teams to help evolve the platform. Contribute ideas for features such as fitness modules and peer support resources. - Thought Leadership
Speak publicly about your personal mental health journey, experiences in law enforcement, and the importance of wellness programs. Help agencies understand how to build culture-shifting wellness initiatives.
Qualifications:
- 1+ years experience with BuildFire or similar mobile app development software.
- Knowledge of XML and HTML and other markup languages.
- Excellent communication skills with the ability to work with customers to develop mobile apps that excite them.
- Understanding of public safety culture and the stigma surrounding mental wellness is a plus.
- Experience using or implementing Mindbase or similar platforms is a major plus.
Preferred Qualifications:
- Understanding of software development concepts and processes.
- Knowledge of mental wellness frameworks, peer support programs, or EAP offerings.
Why Join Us?
- Mission-driven company improving the lives of public safety professionals.
- Collaborative, growth-oriented culture within a leading GovTech company.
- Opportunity to shape the brand and market presence of a rapidly scaling solution.
- Competitive compensation, benefits, and professional development opportunities.
Equal Opportunity
Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].
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What We Do
Versaterm is changing the relationship between public safety agencies and their software providers. Everything we do originates from our focus on customer experience and outcomes. We are fueling the solutions of tomorrow, solving real problems while streamlining operations
