MLS Commission Coordinator

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As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.

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As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

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JOB SUMMARY

The MLS Commissions Coordinator will oversee commission process for eligible listed homes within assigned markets.  This role will be responsible for answering realtor questions, reviewing commission submissions and sending approved packets for processing. 

• Full understanding of the MLS commission process and amounts

• Oversee the MLS case queue and ensure communication or resolution within 48 business hours

• Ability to communicate effectively with internal stakeholders and external MLS agents

• Capable of managing high volumes of high-priority cases efficiently

• Maintain communication with Vendor Setup and AP to guarantee timely dispatch of payments

• Communicate with team supervisor to update set commission rate and available concession packages for homes to be posted on MLS 

• Communicate with local market for home description discrepancies, Rently box availability, and home status updates 

• Assist agents with home availability and accessing homes 

• Daily inbox and chat review for MLS communications and teamwork 

• Attend MLS(s) webinars and review written material as needed to ensure thorough understanding of posting procedures and the rules and regulations for all MLS(s) utilized by Progress Residential 

• High School diploma or GED required (preference to BS/BA degree in business or related service experience)

• 3-5 years’ experience in payment processing preferred 

• Salesforce and Yardi experience is a plus 

• MLS experience is a plus

• Strong organizational skills to work in a deadline-driven, detail-oriented environment. 

• Strong data entry skills 

• Able to work flexibly and productively in a fast changing, growth company 

• Excellent oral and written communication skills 

• Works independently with little supervision 

• Highly detail oriented 

What you can expect from us:

• Competitive Compensation - Including performance-based bonuses that reward your contributions.

• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.

• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.

• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.

• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.