MLD Doctoral Program Manager - School of Computer Science

Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

The Machine Learning Department (MLD) is a leading hub for research and education in artificial intelligence and machine learning. It focuses on developing innovative algorithms and models to address complex problems in diverse fields such as robotics, healthcare, and finance. The department offers a range of undergraduate and graduate programs, fostering a collaborative environment that bridges theoretical research and practical applications. Faculty and students frequently collaborate with industry and other academic disciplines to push the boundaries of what is possible with machine learning.

We are seeking a Doctoral Program Manager to join the team! This position holds a key role in MLD, overseeing the comprehensive program management and academic advising/counseling for the PhD program. This is a great opportunity for someone to work in a creative, dedicated, driven team, in a collaborative environment committed to technical innovation, inclusion, and work-life balance.

• Overseeing programs, policies, and processes to enhance student success and meet their specific needs.
• Direct management of all operational aspects of the MLD PhD program are integral, including student-advisor matching, student assessment, and course requirements
• Support and mentor PhD students and organize PhD committees, program events, and meetings.
• Problem-solving issues and partnering with the PhD Program Faculty Director to develop the program, ensuring program compliance and integration with university and School of Computer Science (SCS) policies and processes, so that it continues to be a world-class doctoral program in Machine Learning.
• Serve as the first point of contact, resolving students’ needs as possible and directing them to other resources as appropriate.
• Coordinate the academic semester student review meetings and monitor student academic progress.
• Certify PhD degrees, MS degrees, and manage graduation functions. Serve as lead representative and organizer for doctoral commencement.
• Organize student recruiting activities, collect admissions materials, assist with the admissions process. Communicate final decisions to program applicants.
• Manage the onboarding process for new PhD students, providing clear and timely communication to facilitate a smooth transition into the program.
• Coordinate annual events: Open House for accepted PhD students, Orientation, Student Retreat, Town Halls, Appreciation Week, Commencement.
• Other tasks as assigned.

Flexibility and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of diverse audiences. We are looking for someone who shares our values, sense of community and who will support the mission of the university through their work.

• Bachelor's Degree
• 5 years of experience in academic advising at the graduate level
• 5 years Academic Program Management Experience
• Well-developed Organization and Planning Skills, and Problem-Solving and Reasoning Skills
• Strong Oral and Written Communication Skills, and Relationship Building Skills
• Strong interpersonal and customer service skills
• Strong ability to multi-task and attention to detail
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

• Successful background check

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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