Mist AP Program Operations Process Manager

Mist AP Program Operations Process Manager

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

Job Family Definition:

Defines, manages, and evaluates business plans to ensure they are operationally executable against defined strategic objectives. Leads and partners with cross-functional teams to develop short-term (typically less than two years) business plans and supporting data-driven models. Prepares comprehensive implementation tactics, including execution plans, resource allocation plans, follow-up guidelines, assessment, and process accountabilities. Ensures that business activities are aligned with stated plans among different stakeholders. Sets business metrics, evaluates actual performance, and makes recommendations to business leaders on performance target achievement. Develops data-driven analyses to optimize resources and ensure that business plans can be translated into financial value. 

Management Level Definition:

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities:

• Conducts and summarizes complex data and business analyses to develop business plans, including revenue and demand projections, workforce optimization, and channel management.
• Constructs statistical and financial models with minimal direction to forecast business performance.
• Defines the metrics required to measure business performance, and compares actual data to forecasted values.
• Works with cross-functional teams to facilitate the data collection and performance measurement process, and escalates issues as necessary. Makes contributions to research and analyses on priority projects within established guidelines.
• Manage day‑to‑day operations related to the shipment of Mist access points to end customers.
• Coordinate with external vendors (Onm Fulfillment and Expeditors) to order, process, and deliver access points.
• Oversee and guide the internal approvals process, including collaboration with Trade Compliance and Sales teams.
• Train internal stakeholders and requesters on shipment procedures and program guidelines.
• Troubleshoot submission issues and resolve operational or process‑related problems.
• Ensure all requesters follow established program requirements and maintain compliance.
• Drive continuous improvement in workflow efficiency, communication, and process reliability.

Education and Experience Required:
Typically 2-4 years experience in strategy, planning, operations, finance, or related functional area. First level university degree.

Knowledge and Skills:

• Strong analytical thinking, technical analysis, and data manipulation skills.
• Ability to learn and draw on new analytical techniques.
• Strong knowledge of Excel, Access, statistical analysis, and financial modeling.
• Demonstrated business acumen and technical knowledge within area of responsibility.
• Strong verbal and written communication skills.
• Developing project management skills.
• Fluent English

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Decisions, Business Development, Business Metrics, Business Performance, Business Strategies, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Cross-Functional Teamwork, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Leadership, Long Term Planning, Managing Ambiguity, Personal Initiative {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Business Planning

Job Level:

Intermediate

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.