Mission Voice Subject Matter Expert

Sorry, this job was removed at 02:40 p.m. (CST) on Wednesday, Nov 13, 2024
Be an Early Applicant
Huntsville, AL
65K-118K Annually
Internship
Information Technology • Software
The Role

Leidos has an immediate opportunity for a Subject Matter Expert (SME) in Mission Communications Systems on the Advanced Enterprise Global Information Services (AEGIS) Contract. The opening is for a position located at the Huntsville Operations Support Center (HOSC) which supports NASA specialized mission critical communications services, such as the HOSC Mission LANs, the Human Space Flight WAN and the Mission Voice Conferencing Systems. The SME will be positioned in the AEGIS HOSC Networking Group at Marshall Space Flight Center in Huntsville, Alabama.

This position requires the ability to work independently with general direction and as a team member under the direction of the organizational team lead. Join us at AEGIS where the sky is NOT the limit!

Primary Responsibilities:

• Maintain contract compliance: reporting, auditing and resource management.
• Present as an AEGIS HOSC Team representative when required to support customer obligations and commitments in Flight Reviews, Engineering Control Boards and Operations Briefings and Working Groups. 
• Maintain technical expertise in mission voice communications and the underlying networks, computer hardware and software.
• Design, Analyze, Plan, Modify/Upgrade, and Maintain the equipment and systems making up the mission voice systems and networks. Generate the HOSC Change Requests to implement all changes which includes coordinating and scheduling impacts to real-time operations.
• Recommend and perform configuration, preventative maintenance, fault isolation of local/remote equipment and the interfacing networks.
• Duties include providing specifications and detailed drawings and schematics for these systems and the services they provide.
• Develop and present enhancements or upgrades to the HP Architecture and Operations Panels.
• Review and modify existing procedures and training materials and update as necessary.
• Implement approved changes (OS software upgrades, Application configurations and upgrades, Hardware configuration upgrades and interfacing circuits).
• Support HOSC Operations during high visibility or critical activities.
• Provide training to HOSC Operations, Training Dept., Help Desk, and End Users in the use and understanding of the Voice Keysets (Soft Clients or Appliances).
• Conduct testing (formal validation and end to end communications checkouts) of the systems and associated devices and services.
• Monitor systems health and status using available tools and techniques.
• Provide training and guidance to co-workers within the AEGIS HOSC Team.
• Conduct audits of equipment and asset management of physical property.
• Evaluate and report on potential software and hardware technologies to enhance capabilities of the services.

Basic Qualifications:


Candidates should have command of the following skillsets:

• Knowledge of Systems monitoring and performance tools, Spectrum, Cisco Works, Bigfix.
• Knowledge with Network Security technologies such as IPsec, VPN, and OS hardening techniques. 
• Knowledge of technologies such as DHCP, DNS, SSH, TCP, and UDP.
• Knowledge in Operator Systems; Windows, MAC, and Java.

Preferred Qualifications:


Ideal candidates possess a deep understanding of the following areas:
• Knowledge in the operation, tuning, and maintenance of Mission Voice Conferencing Systems, such as are used in NASA Mission Operations Control Centers.
• Knowledge of Time Division Multiplexing (TDM) and TMD over IP
• Knowledge in the Linux Operating System; RHEL, Ubuntu and Centos.
• Knowledge in Databases i.e. MySQL and MariaDB

Experience and Education:


• Bachelor with 8 years of experience or an AA/AS with 12 years of experience
• Experience in subject area may be considered in lieu of a degree
 

Original Posting Date:2024-11-01

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $65,000.00 - $117,500.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

The Company
Alexandria, VA
27,104 Employees
On-site Workplace

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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