POSITION OVERVIEW:
The Mission Support Specialist serves as the first point of contact for the Savannah Opportunity Center and the corporate headquarters of Goodwill Southeast Georgia. This role is responsible for welcoming guests—including representatives from two partner organizations housed in the building—and ensuring they are directed appropriately. In addition to front desk duties, the Specialist provides administrative support to the Mission Team and may assist other departments as needed.
ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:
Front Desk Operations
* Greet and assist all visitors, including staff, clients, and external partners.
* Ensure guests are connected with the appropriate internal or partner representatives.
* Maintain a professional and welcoming reception area.
Mission Team Administrative Support
* Coordinate team meetings, including scheduling, room setup, and materials preparation.
* Assist with documentation, data entry, and internal communications.
* Support special projects, events, and initiatives led by the Mission Team.
* On occasion, support the Mission Team with Opportunity Center duties.
Program Triage Support
* Provide occasional triage support for various program offerings, including:
- Opportunity Center services
- Associate Success Program
- Mission-specific training and scholarship programs
Cross-Departmental Support
* Provide occasional administrative assistance to other departments as requested.
* Help with event coordination, filing, and general office tasks.
* Support meeting setup and tear down when needed.
* Provide occasional after-hours support when the schedule dictates.
Accomplishes organization mission by completing related assignments as needed.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED
* Strong interpersonal and communication skills.
* Excellent organizational and multitasking abilities.
* Proficiency in Microsoft Office Suite and basic office technology.
* Experience in administrative or front desk roles preferred.
* Familiarity with mission-driven programs and services is a plus.
Skills Required
- Strong interpersonal and communication skills
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite and basic office technology
- Experience in administrative or front desk roles
- Familiarity with mission-driven programs and services
What We Do
OUR MISSION We transform lives through education, skills training, and employment opportunities, empowering individuals to reach their highest potential. OUR VALUES Integrity, Accountability, Empowerment, Service, and Teamwork WHO WE ARE Goodwill Southeast Georgia is a nonprofit social enterprise transforming lives through education, skills training, and employment. We operate retail, manufacturing, business services, and recycling enterprises that fuel mission programs across 33 counties. Our Opportunity Centers provide no‑cost training, career coaching, and industry‑recognized certifications that help individuals overcome barriers and achieve long-term success. OUR IMPACT In 2025, we served over six thousand individuals, resulting in over 750 individuals placed into stable employment. Annually, we divert over 18M pounds of useable items from local landfills. Together, with our shoppers, donors, partners, and supporters, we change lives. We are committed to building a stronger, more inclusive workforce — one person, one opportunity, and one success story at a time.
