Mission Support Administrator

Posted Yesterday
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Chantilly, VA, USA
In-Office
80K-95K Annually
Mid level
Information Technology • Professional Services • Cybersecurity
The Role
Manage and troubleshoot complex administrative workflows and programs for an intelligence customer. Coordinate issue resolution across work units, provide comprehensive office and program support, apply policies to unique situations, and perform quality assurance, process improvement, scheduling, documentation, and IT application support with minimal supervision.
Summary Generated by Built In
Description

Markon is seeking a Mission Support Administrator to support our Intelligence Customer by managing, executing, troubleshooting complex end to end (E2E) workflow processes or programs, and independently coordinating the resolution of issues across multiple work units. The work also includes managing, coordinating, and/or providing comprehensive administrative support to a work unit, project, program or functional area.

Responsibilities
  • Manage, execute, and troubleshoot complex end-to-end (E2E) workflow processes or programs.
  • Independently coordinate the resolution of issues across multiple work units.
  • Provide comprehensive administrative support to a work unit, project, program, or functional area.
  • Interpret and apply established policies and regulations to unique situations and circumstances.
  • Perform complex, diverse work with minimal supervision.
  • Manage, organize, schedule, create, and execute complex E2E workflow processes or programs.

Specific duties and responsibilities may include:

  • Administrative Workflow Management
  • Quality Assurance/Process Improvement
  • Office Management
  • Integrated Support Using IT Applications
Qualifications
  • Active TS/SCI W/ Polygraph
  • A minimum of four (4) years of prior administrative support or comparable experience, demonstrating increased levels of complexity and responsibility in the areas of problem solving, working independently maturity, judgment, and initiative. Applicable higher education may be substituted for up to one (1) year of work experience.
  • Bachelors Degree or Associates Desired
  • Subject Matter Expertise sufficient to interpret and apply established policies, procedures, and guidelines to unique situations or under unique circumstances
  • Extensive knowledge of Agency and IC administrative processes and procedures related to area of assignment
  • Extensive knowledge of assignment-specific internal administrative support applications• Extensive knowledge of Microsoft Office Suite applications
  • Basic understanding of Project Management fundamentals
  • Analytical skills sufficient to assess and interpret highly complex information from multiple sources
  • Excellent communication skills
  • Writing skills sufficient to compose original, non-template, clear and concise moderately complex written products
  • Planning and Organizational skills
  • Interpersonal skills
  • Time management skills
Salary RangeUSD $80,000.00 - USD $95,000.00 /Yr.The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Overview

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.


At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.


Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.


Markon values people and the tremendous impact each individual can make – which is why we’re consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation’s most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients’ missions.Join us and make a meaningful impact.


Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.


Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays


Skills Required

  • Active TS/SCI with polygraph security clearance
  • At least four years of administrative support or comparable experience, with increasing complexity and responsibility
  • Bachelor’s or associate degree
  • Subject matter expertise applying established policies, procedures, and guidelines to unique circumstances
  • Extensive knowledge of Agency and Intelligence Community administrative processes and procedures
  • Extensive knowledge of assignment-specific internal administrative support applications
  • Extensive knowledge of Microsoft Office Suite applications
  • Basic understanding of project management fundamentals
  • Analytical skills for assessing complex information from multiple sources
  • Excellent communication skills
  • Writing skills for composing clear, concise, moderately complex written products
  • Planning and organizational skills
  • Interpersonal skills
  • Time management skills
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The Company
506 Employees
Year Founded: 2007

What We Do

Markon is a professional services firm and mission integrator serving national-security and federal clients. It delivers full-spectrum cyber operations, digital transformation, and critical intelligence solutions, combining cyber exercises, defensive operations, training, threat analysis, modernized architectures, secure software delivery, data, cloud, automation, operational leadership, infrastructure alignment, process engineering, and software optimization to strengthen secure, resilient mission readiness across complex federal environments and national missions.

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