Migration Configuration Specialist

Reposted 8 Days Ago
Be an Early Applicant
Wilmington, NC
In-Office
17-19 Hourly
Junior
Digital Media
The Role
The Migration Configuration Specialist supports client migrations by managing system setups, coordinating with remote teams, and ensuring accurate implementation of rules, including handling support tickets and building compliance packages.
Summary Generated by Built In

DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year. 

DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training. 

Position Summary:

We’re looking for a detail-oriented Migration Configuration Specialist to support client migrations by managing system setups, coordinating with remote teams, and ensuring accurate implementation of rules. Key tasks include handling support tickets, organizing configuration workflows, and building or updating compliance and screening packages.

Essential functions, responsibilities:

  • Create clear, actionable tickets for the Production Support team to execute migration-related tasks.

  • Coordinate and communicate configuration requirements to remote technical teams, ensuring understanding of scope, timelines, and deliverables.

  • Assist in building or modifying compliance tracking and background screening packages according to client requirements.

  • Structure program hierarchies to align with business logic and client needs.

  • Configure and create administrative users and system roles as part of the client onboarding/migration process.

  • Interpret and apply system rules to ensure configurations are aligned with platform capabilities and compliance standards.

  • Maintain accurate documentation of configuration changes, build logic, and system structure.

  • Performs other related duties as assigned.

Key Skills and Experience:

  • High School Diploma or GED required, Associate’s degree preferred.

  • 2+ years of experience in system implementations, client onboarding, or service migrations, preferably within SaaS, HR Tech, or highly regulated industries.

  • Strong grasp of system configuration, logic-based rules, platform workflows, and user role structures.

  • Skilled in task and project management, with the ability to juggle shifting priorities and meet deadlines in fast-paced environments.

  • Excellent communicator with experience documenting technical requirements and collaborating with remote or global teams.

  • Proficient in creating actionable support tickets using tools like Jira or Salesforce

  • Detail-oriented with a focus on quality, accuracy, and compliance.

  • Self-starter who works independently and cross-functionally, with familiarity in background screening or compliance services a strong plus.

Work Schedule: Monday - Friday- 8:00 a.m. – 5:00 p.m. EST 

Benefits: 

  • Personal and Sick Paid Time Off. 

  • 401k with a highly competitive match. 

  • 11 Paid Holidays.

  • Medical/Dental and Vision. 

  • Group Life Insurance, HSA/FSA.

  • Employee Assistance Program.

  • Educational Assistance Program. 

 

Physical Requirements: 
• While performing the duties of this job the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift-up to 15lbs.(occasionally). 
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at [email protected].

Job Pay Range

$21 - $25/hour

EOE/M/F/Vet/Disability
 

Top Skills

JIRA
Salesforce
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The Company
HQ: Houston, TX
551 Employees

What We Do

DISA has been providing full-service employee screening solutions since 1987. Our company offers a comprehensive line of employee screening services that are designed with workplace safety in mind. Our services include drug and alcohol testing, background screening, occupational medicine and testing, safety training and transportation compliance. All are designed through experience and innovation, and delivered with today’s most advanced technologies.

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