Middle Office Sr. Associate

Posted 4 Days Ago
Be an Early Applicant
Raleigh, NC, USA
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Provide middle-office trade support for hedge fund and private equity clients, including trade capture, confirmation, settlement, reconciliation, cash and collateral management, valuation processing, lifecycle event monitoring, and operational reporting. Resolve breaks and client queries, support OTC documentation, coordinate with clients and brokers, and develop technology solutions. The role may become a primary client contact and support onboarding and cross-team projects.
Summary Generated by Built In

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Job Description 

As we continue through a period of growth, HedgeServ is searching for future leaders who can make an immediate impact on our already successful team. We're seeking college graduates who are decisive, energetic, and self-starting. 

The Middle Office team performs trade support activities required by our hedge fund and private equity client base. This includes electronic trade/deal capture, confirmation/affirmation of activity, settlements, cash and collateral management, t+1 break resolution, technology development, and valuations processing. This position typically exposes the candidate to a wide range of financial markets and tradeable products including highly complex derivative instruments. 

A successful candidate will assume considerable responsibility within six to twelve months, serving as the primary point of contact on client relationship(s), helping on-board new clients with the guidance of senior team members, and participating in cross-team projects all being possibilities. 

Role Responsibilities 

  • Provide trade support for multi-billion dollar hedge funds where primary responsibilities include: trade capture, confirmation/affirmation, reconciliation, operational reporting and ad-hoc client queries 
  • Assist in supporting esoteric OTC documentation process as well as our settlements process as needed 
  • Apply client specific pricing affirmations to accurately value their portfolio 
  • Work with the client, internal teams and brokers to ensure daily cash and position reconciliations are being completed efficiently to mitigate risk and meet client deliverables 
  • Monitor and process all product life-cycle events 
  • Institute innovative technological solutions to solve client requests in conjunction with our business development team  

Pre-Requisite Knowledge, Skills, and Experience 

  • 2-5 years of experience in a middle office or trade support role 
  • Industry platform knowledge: MarkitWire, DerivServ, Markit Trade Manager, TRM, Traiana Harmony, Bloomberg, DTCC/Icelink, PB Portals is a plus. 
  • Exposure to various financial products.  Complex products a plus. Examples:  Mortgage Backed, IRS, Swaptions, Basis Swaps, Variance/Volatility Swaps, FX Options, TRS, Futures, CDS, Equities, Options, Bonds/REPO’s   
  • Intermediate level of Excel is required 
  • Clear and persuasive communicators, who can articulate their actions, identify root causes, and suggest improved ideas 
  • Desire to learn and embrace new technology 

Skills Required

  • 2-5 years of experience in a middle office or trade support role
  • Intermediate-level Excel proficiency
  • Exposure to various financial products, including derivatives, equities, bonds, repos, futures, and options
  • Knowledge of industry platforms such as MarkitWire, DerivServ, Markit Trade Manager, TRM, Traiana Harmony, Bloomberg, DTCC/Icelink, or PB Portals
  • Experience with complex financial products such as mortgage-backed securities, interest rate swaps, swaptions, basis swaps, variance or volatility swaps, FX options, total return swaps, or credit default swaps
  • Clear and persuasive communication skills, including the ability to articulate actions, identify root causes, and suggest improvements
  • Desire to learn and embrace new technology
  • College graduate

HedgeServ Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HedgeServ and has not been reviewed or approved by HedgeServ.

  • Healthcare Strength Healthcare coverage is regarded as a strong element of the package, with medical plans often described as robust relative to other benefits. Comprehensive health and well‑being offerings are prominently featured.
  • Leave & Time Off Breadth Vacation/PTO and paid holidays are consistently portrayed as above average within the overall package. Time off breadth combines with hybrid or remote options to support work‑life balance.
  • Flexible Benefits Work‑from‑home and flexible hours are emphasized and appear to be widely available. Hybrid arrangements and wellbeing programs are highlighted alongside core benefits.

HedgeServ Insights

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The Company
HQ: New York, New York
1,471 Employees
Year Founded: 2008

What We Do

HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise. HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and a comprehensive benefits package. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia. To find out more information about HedgeServ, please visit www.hedgeserv.com

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