Middle Infrastructure Automation & Observability Engineer

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are seeking a motivated and detail-oriented Infrastructure Automation & Observability Engineer to join our core Developer team. In this role, you will be instrumental in automating our infrastructure deployments, maintaining a robust observability posture, and actively leading our agile ceremonies. This is a fantastic opportunity for an engineer who is passionate about Infrastructure as Code (IaC), telemetry, and modern DevOps practices to work with enterprise-scale technologies and grow their engineering skillset.

Key Responsibilities:

• Design, build, and maintain Grafana dashboards and telemetry visualizations to monitor system performance, latency, error rates, saturation, and overall platform health.
• Configure and maintain observability solutions, including Prometheus monitoring and alerting, ensuring critical service metrics and SRE Golden Signals are effectively tracked.
• Develop, test, and maintain modular Ansible playbooks to automate infrastructure provisioning, application configuration, patching, and operational workflows.
• Support enterprise automation through AWX by managing centralized execution, automation templates, RBAC, and reusable infrastructure workflows.
• Maintain Infrastructure as Code (IaC) repositories using Git, following best practices for version control, peer code reviews, and CI/CD-driven automation.
• Actively participate in Agile ceremonies, including Sprint Planning, Daily Stand-ups, Backlog Refinement, and Retrospectives, contributing to sprint execution and continuous improvement.
• Collaborate with Product Owners, Scrum Masters, and engineering teams to translate business requirements into actionable user stories while driving automation, observability, and platform reliability initiatives.

• 4+ years of experience in DevOps, Infrastructure Automation, Platform Engineering, or Site Reliability Engineering (SRE).
• Hands-on experience building and maintaining Grafana dashboards, telemetry visualizations, and observability solutions.
• Practical experience developing and maintaining Ansible playbooks for infrastructure provisioning, configuration management, and automation.
• Experience configuring monitoring and alerting using Prometheus and Grafana.
• Proficiency with Git version control, peer code reviews, and CI/CD workflows.
• Working knowledge of Python and/or Bash scripting.
• Solid Linux administration skills (Ubuntu, RHEL, or similar).
• Experience using Jira in Agile/Scrum environments.

Nice to have

• Experience with Kubernetes and containerized workloads.
• Familiarity with metrics storage platforms such as Prometheus, Mimir, or Thanos.
• Basic understanding of GitLab CI or other CI/CD platforms.
• Knowledge of Infrastructure as Code (IaC) and DevOps best practices.
• Familiarity with ITIL processes, change management, and enterprise operational workflows.
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM I), or equivalent Scrum Alliance/Scrum.org certification.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.