Middle CRM Manager

Reposted 39 Minutes Ago
Be an Early Applicant
5 Locations
In-Office or Remote
Junior
Automotive • eCommerce • Logistics • Retail
The Role
The role involves managing CRM strategies, creating marketing campaigns, analyzing performance, and coordinating with design and content teams.
Summary Generated by Built In
Company DescriptionAUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe.
Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands.
Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!Job Description

You will:

  • Work with team CRM and Product teams to understand the capabilities required to deliver AUTODOC’s CRM customer journeys

  • Create and launch marketing campaigns in emails and push notifications across 27 countries

  • Set tasks for designers and copywriters

  • Deep dive to the segmentation process in our team

  • Analyze reports, figure out how to improve key metrics

  • Do lots of A/B tests and hypothesis validation

  • Research for new ideas in CRM marketing and their implementation in the project

Qualifications:

  • At least 2 years or more experience in email marketing, CRM marketing, retention, or lifecycle

  • Understanding and working with basic email marketing formats: promotional, triggered, transactional letters

  • Experience with channels: Email, App-push, In-app, Web push, and other notifications

  • Spam filters: how it works, do's/don't

  • Working with drag-n-drop email builders

  • Basic experience in collecting mailing lists: forms, popups, etc.

  • Ability to analyze work and find the best solution

  • Creativity

  • Fluent Ukrainian/Russian and English (B2+)

What do we offer?
  • Competitive salaries based on your professional experience

  • Fast growing international company with stable employment

  • Standard annual vacation and 1 additional day off on your birthday

  • Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions

  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching

  • Free English and German language classes

  • Referral Program with attractive incentives

  • Flexible working hours and hybrid or fully remote work

  • Private health insurance

Join us today and let’s create a success story together!

Top Skills

A/B Testing
CRM
Email Marketing
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The Company
HQ: Berlin
2,308 Employees
Year Founded: 2008

What We Do

At AUTODOC, our vision is to become the leading tech ecosystem in the automotive industry, seamlessly connecting all facets of the automotive aftermarket.

Founded in Berlin in 2008, AUTODOC has developed into one of the most exciting e-commerce companies in Europe in a remarkably short period. Today, we are the leading online retailer for vehicle spare parts and accessories in Europe.

With a team of over 5,000 employees from more than 50 nations, we’re growing fast and transforming rapidly. From logistics and customer service to product, tech, and data—AUTODOC is powered by a highly international, agile workforce that drives digitalisation and operational excellence at every level.

Join us as we build the future of automotive e-commerce. Catch the ride with AUTODOC.

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