Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in diverse markets such as financial services, healthcare, automotive, agribusiness, insurance, and more. Experian invests in people and advanced new technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers website to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer. If you have a disability or need that requires accommodation, please let us know as soon as possible.
The mission of a Product Reliability Engineer is to ensure cloud products and services are reliable, observable, scalable, secure, and resilient, so customers can depend on EMS consistently while engineering teams can innovate.
Protect the customer through high availability, fast response times, and consistent performance with minimal service disruptions.
Success is measured by uptime, latency, reliability, and customer satisfaction.
Build reliability into the product. The mission is to identify reliability risks early and to influence architect decisions. Establish reliability requirements and validate system behavior under failure conditions.
Create operational excellence, increase system resilience, and drive continuous improvements.
Qualifications
Experience with observability.
Knowledge of distributed system architecture.
Experience supporting high-availability environments.
Familiarity with security, compliance, and cloud governance frameworks.
Requirements
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
2–5 years of experience in IT operations, Site Reliability Engineering (SRE), DevOps, Platform Engineering, Production Engineering, or Cloud Operations.
Experience with designing and implement reliability engineering practices for cloud-native applications.
Experience with cloud platforms (AWS, and GCP)
Familiarity with operating systems (Linux and/or Windows)
Basic scripting skills (PowerShell, Python, Bash, etc.)
Experience working with incident management processes and tools
Understanding of distributed systems and cloud-based architectures
Knowledge of system performance tuning and troubleshooting techniques
Experience with reliability tools.
Strong troubleshooting, data analysis, and technical communication skills.
Experience with Infrastructure as Code tools such as Terraform.
Knowledge of monitoring and observability platforms.
Advanced English.
At Serasa Experian, we believe that diversity is essential for a healthier and more innovative work environment, where everyone can share experiences and express their ideas. That’s why we promote several initiatives to support inclusive recruitment and the professional development of our people.
We also have our affinity groups, created to empower and support individuals from underrepresented groups: ExperianPride (LGBTQIAPN+ community), Ubuntu (racial equity), Women in Experian (gender equity), Aspire (people with disabilities), and Connecting Generations (generations).
Come be part of this transformation!
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Skills Required
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
- 2-5 years of experience in IT operations, Site Reliability Engineering, DevOps, Platform Engineering, Production Engineering, or Cloud Operations
- Experience designing and implementing reliability engineering practices for cloud-native applications
- Experience with cloud platforms (AWS and GCP)
- Familiarity with operating systems (Linux and/or Windows)
- Basic scripting skills (PowerShell, Python, Bash)
- Experience working with incident management processes and tools
- Understanding of distributed systems and cloud-based architectures
- Knowledge of system performance tuning and troubleshooting techniques
- Experience with observability, monitoring, and reliability tools/platforms
- Experience with Infrastructure as Code tools such as Terraform
- Familiarity with security, compliance, and cloud governance frameworks
- Strong troubleshooting, data analysis, and technical communication skills
- Advanced English
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
