The Role
The Sales Executive will manage mid-market accounts to drive revenue through upsell and cross-sell opportunities, applying AI-driven tools and consultative sales methods.
Summary Generated by Built In
Position Overview
We are seeking a high-energy, customer-focused Sales Executive to drive growth across our mid-market customer base. This individual contributor role is responsible for identifying, developing, and closing upsell and cross-sell opportunities within US existing accounts. The ideal candidate will combine consultative selling skills with a strong understanding of customer success levers, while leveraging modern tools — including AI-enabled sales practices — to optimize engagement and drive results.
Key Responsibilities
We are seeking a high-energy, customer-focused Sales Executive to drive growth across our mid-market customer base. This individual contributor role is responsible for identifying, developing, and closing upsell and cross-sell opportunities within US existing accounts. The ideal candidate will combine consultative selling skills with a strong understanding of customer success levers, while leveraging modern tools — including AI-enabled sales practices — to optimize engagement and drive results.
Key Responsibilities
- Manage a defined portfolio of mid-market accounts, focusing on revenue expansion through upsell and cross-sell opportunities.
- Partner with Customer Success and Account Management to identify client needs and develop tailored growth strategies.
- Use a consultative, solution-oriented sales approach to align offerings with customer goals and objectives.
- Consistently generate pipeline within existing accounts, leading to successful close of new opportunities.
- Apply AI-driven insights and tools (e.g., predictive analytics, conversational AI, or automated prospecting) to enhance efficiency, personalize client engagement, and improve win rates.
- Deliver accurate forecasting and maintain detailed CRM (Salesforce) updates to ensure account visibility and pipeline health.
- Stay informed on market trends, competitive offerings, and evolving customer needs to act as a trusted advisor.
- Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
- 2–5+ years of experience in B2B account expansion, upsell, cross-sell, or new business sales, ideally in SaaS, technology, or business services.
- Demonstrated success selling into mid-market organizations (500–5,000 employees).
- Proven ability to drive growth within existing accounts through consultative selling.
- Experience leveraging AI tools in the sales process (e.g., AI-assisted outreach, pipeline scoring, conversational intelligence, generative AI).
- Strong communication, negotiation, and presentation skills with a customer-first mindset.
- Self-starter who thrives in an individual contributor role within a collaborative, fast-paced environment.
Top Skills
Ai Tools
Crm Systems
Salesforce
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The Company
What We Do
First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance.
With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage.
For more detailed information on First Advantage products and services, visit fadv.com.
