We are seeking a high-energy, customer-focused Sales Executive to drive growth across our mid-market customer base. This individual contributor role is responsible for identifying, developing, and closing upsell and cross-sell opportunities within US existing accounts. The ideal candidate will combine consultative selling skills with a strong understanding of customer success levers, while leveraging modern tools — including AI-enabled sales practices — to optimize engagement and drive results.
Key Responsibilities
- Manage a defined portfolio of mid-market accounts, focusing on revenue expansion through upsell and cross-sell opportunities.
- Partner with Customer Success and Account Management to identify client needs and develop tailored growth strategies.
- Use a consultative, solution-oriented sales approach to align offerings with customer goals and objectives.
- Consistently generate pipeline within existing accounts, leading to successful close of new opportunities.
- Apply AI-driven insights and tools (e.g., predictive analytics, conversational AI, or automated prospecting) to enhance efficiency, personalize client engagement, and improve win rates.
- Deliver accurate forecasting and maintain detailed CRM (Salesforce) updates to ensure account visibility and pipeline health.
- Stay informed on market trends, competitive offerings, and evolving customer needs to act as a trusted advisor.
- Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
- 2–5+ years of experience in B2B account expansion, upsell, cross-sell, or new business sales, ideally in SaaS, technology, or business services.
- Demonstrated success selling into mid-market organizations (500–5,000 employees).
- Proven ability to drive growth within existing accounts through consultative selling.
- Experience leveraging AI tools in the sales process (e.g., AI-assisted outreach, pipeline scoring, conversational intelligence, generative AI).
- Strong communication, negotiation, and presentation skills with a customer-first mindset.
- Self-starter who thrives in an individual contributor role within a collaborative, fast-paced environment.
First Advantage Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Advantage and has not been reviewed or approved by First Advantage.
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Retirement Support — A retirement plan is consistently described as part of the core package, including a 401(k) with an employer match and match levels that can be competitive. An Employee Stock Purchase Plan is also referenced alongside retirement, adding another long-term savings vehicle in some regions.
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Leave & Time Off Breadth — Time off is positioned as a meaningful strength, with generous vacation/holiday coverage and policies that can be flexible depending on employee type. Flexible Time Off for salaried roles, accrual-based PTO for hourly roles, and Volunteer Time Off are all cited as available in the broader package.
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Healthcare Strength — Medical coverage appears anchored in a mainstream national network, with Aetna-administered options referenced and broad provider acceptance highlighted. Overall medical coverage is framed as fairly good to very good in quality, even if the exact plan design varies by state and year.
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