We’re looking for a commercially driven Mid-Market Account Manager to own and grow a portfolio of customers across the mid-market segment. You’ll act as the primary point of contact, managing the full sales cycle—from identifying new opportunities through to closing deals and driving long-term customer value.
This is a highly consultative role where success comes from understanding customer challenges and positioning solutions that deliver measurable impact. If you bring a technical or engineering background and enjoy translating complex solutions into business value, you’ll thrive here.
What You’ll Be DoingOwn and grow your accounts
- Manage and expand a portfolio of mid-market customers (typically $100M–$1B revenue range)
- Drive upsell, cross-sell, and renewal opportunities to maximise account value
- Build strong relationships with stakeholders across technical, business, and executive levels
Drive new business
- Identify, qualify, and close new opportunities across your territory
- Run discovery sessions and deliver compelling product demonstrations
- Maintain a healthy pipeline and consistently achieve or exceed sales targets
Deliver a great customer experience
- Act as a trusted advisor throughout the customer lifecycle
- Ensure successful onboarding and adoption of solutions
- Maintain high customer satisfaction and long-term retention
Collaborate and lead
- Work within a virtual account team to deliver the best outcomes for customers
- Share insights, mentor peers, and contribute to team success
Experience
- Proven success in B2B sales (3+ years), ideally in SaaS, analytics, or technology
- Track record of hitting or exceeding sales quotas
- Experience managing mid-market or complex accounts
Skills & capabilities
- Strong consultative selling and negotiation skills
- Ability to manage multiple opportunities and priorities effectively
- Confident presenting to both technical and non-technical audiences
- Excellent communication and relationship-building skills
Background
- Degree in Engineering, STEM, or a related technical field is highly desirable
- Experience in analytics, data, or business intelligence solutions is a plus
- High-impact role with ownership of a defined territory
- Opportunity to work with innovative, data-driven solutions
- Collaborative, supportive sales environment
- Clear career progression pathways
- Hybrid working model based in Sydney
- Occasional travel (approximately 20–35%) may be required for customer meetings
Skills Required
- Proven success in B2B sales (3+ years)
- Experience managing mid-market or complex accounts
- Degree in Engineering, STEM, or a related technical field
Minitab Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Minitab and has not been reviewed or approved by Minitab.
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Healthcare Strength — Health coverage is positioned as a major strength, with medical, dental, and vision premiums covered for full-time employees starting on the date of hire. Company-paid disability coverage and an EAP further reinforce a strong baseline benefits package.
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Retirement Support — Retirement support stands out via a dollar-for-dollar 401(k) match up to 6% with immediate vesting stated in the benefits materials. This materially increases total rewards value beyond base pay.
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Leave & Time Off Breadth — Time off is described as generous, with four weeks of PTO available at hire plus paid holidays and additional increases with tenure. This breadth of PTO can meaningfully improve overall compensation satisfaction even when cash pay is viewed as mid-market.
Minitab Insights
What We Do
Minitab helps companies and institutions spot trends, solve problems and discover valuable insights in data by delivering a comprehensive and best-in-class suite of data analysis and process improvement tools. Plus, a team of highly trained data analytic experts ensures that users get the most out of their analysis, enabling them to make better, faster and more accurate decisions. For close to 50 years, Minitab has helped organizations drive cost containment, enhance quality, boost customer satisfaction and increase effectiveness. Thousands of businesses worldwide use Minitab Statistical Software, Minitab Engage, Minitab Workspace, Minitab Connect and Quality Trainer to uncover flaws in their processes and improve them.
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