The Role
The Mid-Market Client Director at AHEAD focuses on building customer relationships, driving sales targets, managing account growth, and ensuring customer satisfaction in the cloud infrastructure space.
Summary Generated by Built In
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
AHEAD, a leading provider of enterprise cloud solutions, has formed a dedicated unit to serve the mid-market segment, defined generally as organizations with under 2,500 employees and less than $1 billion in annual revenues. This new AHEAD unit will include a dedicated sales team and solutions engineering support model tailored to the specific needs of mid-market organizations. With over 2,000 clients already in this segment, AHEAD sees potential for 30% annual growth from both expansion of existing client relationships and acquiring new accounts. Further, the segment is a key priority of AHEAD’s largest partner, Dell Technologies, whose solutions will be a major point of emphasis in serving the segment.
As an AHEAD Mid-Market Client Director, you will be responsible for building strong customer relationships and ensuring an outstanding customer experience with existing and potential new customers. The role requires experience consulting commercial customers in their data center environment with a focus on Cloud, Data Center Infrastructure (Compute, Storage, Network, Virtualization) and Security. The Client Director will maintain a high level of knowledge about specific AHEAD solutions and will be tasked with driving client expansion and new customer acquisition.
Key Responsibilities
- Accelerate a $1M–$1.5M book of business through cross-sell and upsell of AHEAD solutions
- Drive new business revenue and achieve monthly sales targets
- Demonstrated ability to grow existing and open new net accounts
- Build a quality pipeline (3x Pipeline, 3x Transactions) by engaging existing customers, strategic partners and new customer prospects
- Consistently close high margin deals by establishing value throughout the sales process
- Accurately qualify deal parameters at every stage of the sales process
- Build and strengthen the business relationship with current accounts and new prospects.
- Forecast accurately to consistently meet and/or exceeding sales quotas
- Assist with business case development to establish value and competitive differentiation
- Ability to work independently and efficiently leverage team resources
- Ensure timely and accurate revenue, customer and management reports using CRM
- Passion for continuous learning and improvement
Qualifications
- 5+ years of direct selling enterprise infrastructure software, hardware and services
- Consistent track record exceeding quota and delivering revenue commitments
- Track record of opening new accounts
- Urgency, accountability and tenacity to achieve personal/team goals with high standards
- Servant leader that meets people locally, responsible for owning results as a player/coach
- Continuous development of self and others to facilitate knowledge transfer across the team
- Authentic leadership style characterized by building trust through integrity
- Creative framing, structuring and closing deals while navigating stakeholders/roadblocks
- Knowledge of datacenters including storage, networks and servers
- Competitive attitude, strong work ethic and ability to enthusiastically represent AHEAD
- Ability to thrive in a fast-paced environment and manage multiple sales campaigns
- Highly motivated with strong communication and presentation skills
- Proficient with CRM and Microsoft Office
- Excellent time management skills
Compensation Highlights
- Competitive base + commission structure with clear, achievable accelerators.
- Significant upside for over-quota performance; uncapped earning potential.
- Robust upsell motion into existing AHEAD customers with a multiyear track record of strong margin.
- Leverage AHEAD’s strategic partners—Dell, VMware, Cisco, Palo Alto, Rubrik, and more—to win larger, multi-solution deals.
- Professional, high-performance culture with a world-class leadership team.
- Best-in-class health and medical benefits.
- 401(k) with company match.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Top Skills
Cloud
Compute
CRM
Data Center Infrastructure
MS Office
Network
Security
Storage
Virtualization
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The Company
What We Do
AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.
