Mid-Market Account Manager

Posted Yesterday
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Junior
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The go-to-market platform to find, acquire, and grow customers.
The Role
Manage a ~100-account mid-market portfolio focused on retention and upsell. Prospect within existing accounts, deliver online demos, build forecasts and pipelines in Salesforce/Clari, close deals by phone, and expand multithreaded relationships across customer organizations.
Summary Generated by Built In

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

Are you ready to take the next step in your career as a Mid-Market Account Manager at ZoomInfo? We’re looking for a driven and enthusiastic individual to join our team and take on the exciting challenge of upselling and retaining a portfolio of Mid-Market accounts (companies with 100–1,000 employees). If you’re motivated by driving growth, exceeding targets, and contributing to a high-performing team, this could be the perfect opportunity for you.

What You Will Do

  • Manage a portfolio of roughly 100 existing customer accounts, with a strong focus on retention and growth.
  • Use referrals and existing relationships to uncover new opportunities within our valued client base.
  • Deliver engaging online product demos that educate, inspire, and convert.
  • Build accurate forecasts and maintain a healthy pipeline using Salesforce and Clari.
  • Work collaboratively within a dynamic team to progress and close deals over the phone.
  • Identify the right stakeholders within existing clients by understanding which verticals we serve and how we deliver quick ROI to their peers.
  • Apply creativity and strategic thinking to expand multithreaded relationships within departments, and identify new opportunities across the wider customer organisation.
  • Be thoroughly prepared for all client interactions – well-researched, professional, and personable.

What You Bring

  • 2+ years of successful sales experience in a closing role, with consistent quota attainment.
  • The ability to deliver a compelling message that resonates at all levels.
  • Experience in both transactional and solution-led selling, with confidence across the full sales cycle.
  • Excellent interpersonal and verbal communication skills, alongside strong organisational abilities.
  • High energy, a proactive attitude, and the ability to juggle multiple priorities with ease.
  • Strong qualification skills and the ability to build trusted relationships.
  • Self-motivation and the ability to excel in a fast-paced environment.
  • Working knowledge of CRM systems, ideally Salesforce.
  • Familiarity with the business intelligence market is an advantage.

Sales and lead development training is preferred.


About us: 

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Skills Required

  • 2+ years of successful sales experience in a closing role with consistent quota attainment
  • Ability to deliver engaging online product demos and compelling messaging that resonates at all levels
  • Experience in both transactional and solution-led selling across the full sales cycle
  • Excellent interpersonal and verbal communication skills and strong organizational abilities
  • High energy, proactive attitude, ability to juggle multiple priorities and self-motivation
  • Strong qualification skills and ability to build trusted relationships
  • Working knowledge of CRM systems
  • Familiarity with Salesforce (ideal)
  • Familiarity with the business intelligence market
  • Sales and lead development training

ZoomInfo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZoomInfo and has not been reviewed or approved by ZoomInfo.

  • Healthcare Strength Benefits include comprehensive medical, dental, and vision coverage, plus mental health, transgender healthcare, wellness programs, gym reimbursement, and notable fertility assistance. Healthcare options are often described as competitive and a prominent strength of the total rewards.
  • Parental & Family Support Programs include generous parental leave, childcare assistance, Care.com access, and substantial adoption and surrogacy support. Family-forming benefits and leave policies indicate robust support for different life stages.
  • Leave & Time Off Breadth Salaried employees receive unlimited time off alongside paid holidays, flexible time off, wellness days, and bereavement leave. Unlimited PTO is described as genuinely usable in some roles and a meaningful component of the package.

ZoomInfo Insights

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The Company
HQ: Vancouver, WA
3,500 Employees
Year Founded: 2007

What We Do

ZoomInfo is the go-to-market (GTM) platform for businesses development and revenue growth. Powered by real-time data and insights, our unified engagement platform helps sales and marketing teams find, acquire, and grow customers.

Why Work With Us

ZoomInfo is where the world’s brightest minds in Data and Go-To-Market come together to do their best work. We’re a founder-led organization that recognizes your success with 2x the career mobility of our SaaS peers. Being action-oriented, resourceful, and resilient will not only help you fit in, it will help you thrive.

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