Mid Market Account Executive

Posted Yesterday
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Toronto, ON, CAN
Hybrid
130K-190K Annually
Mid level
Software
The Role
Manage full sales cycle for mid-market restaurant customers, build and convert an outbound pipeline, conduct needs analyses, present tailored SaaS/API solutions, close deals, and hand off clients for implementation while maintaining CRM and forecasts.
Summary Generated by Built In
At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

Department Focus:
 
The Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and providing best-in-class digital ordering solutions for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fuelling Deliverect's continued success through transformative interactions.
 
Your Impact:
 
As a Mid-Market Account Executive at Deliverect, you will play a pivotal role in driving our growth and success within a key and rapidly expanding segment of the North American market. You will act as a trusted advisor to mid-sized restaurant chains, helping them navigate operational complexities and achieve significant growth through our innovative digital ordering solutions. Your expertise in understanding customer needs and crafting tailored solutions will be instrumental in generating opportunities and closing new, high-value accounts.

Important Information:

    Fluency in English is required, with strong written and verbal communication skills being essential.
    This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Toronto office once a month
    The expected OTE for this role is between $130,000 CAD and $190,000 CAD  
    This position is for an existing vacancy. 

What you will do:

  • Sign up your market's most important Mid-Market restaurants onto the Deliverect platform by managing the full sales cycle of commercial deals from first contact to contract signature.
  • Engage with prospective customers via calls, emails, LinkedIn outreach, and face-to-face visits to build and maintain a strong sales pipeline.
  • Build a consistent pipeline of opportunities and diligently convert them into successful deals.
  • Conduct current state versus future state analyses to identify prospect needs and effectively demonstrate Deliverect's value.
  • Handle objections with resilience and strategic thinking throughout the sales cycle to maximize closing probability.
  • Work closely with the Partnerships team to channel their leads through your sales funnel and bring them to activation readiness.
  • Perform a smooth handover of newly signed clients to the Implementation Consultants team to ensure successful onboarding.
  • Consistently apply our CRM processes to ensure clear communication, accurate forecasting, and effective pipeline management.

What you will Bring:

  • 3+ years of experience in B2B SaaS with a proven track record of exceeding sales targets. Preferably experienced working with mid-market or enterprise merchants in the restaurant sector.
  • Demonstrable experience with a predominantly outbound sales model, successfully selling complex solutions to C-suite and other key decision-makers.
  • A fast learner, with a strong technical inclination - comfortable diving into the world of restaurant digital ordering, APIs, custom integrations, and uses deep product knowledge as a key tool for securing business.
  • Excellent communication and interpersonal skills. A good listener who also has the ability to articulate complex ideas clearly and concisely
  • The ability to thrive in a fast-paced, competitive, and collaborative environment, demonstrating high motivation, independence, and a commitment to teamwork.
  • A bachelor's degree in a relevant field or equivalent work experience.
  • Fluency in English is required, with strong written and verbal communication skills being essential. Fluency in French is a plus.

Join Our Innovative Journey:

At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.

What You'll Gain by Joining Us:

Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.
Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.

Our Commitment to Inclusion:

We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.

Important Information:

1. Fluency in English is required, with strong written and verbal communication skills being essential.
2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.
3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.
4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.


If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [email protected].

Ready to shape the future of commerce with us? Explore our opportunities and apply today!

Skills Required

  • 3+ years of experience in B2B SaaS with a proven track record of exceeding sales targets
  • Experience with a predominantly outbound sales model selling complex solutions to C-suite and key decision-makers
  • Comfortable with APIs, custom integrations, and technical product knowledge
  • Excellent written and verbal communication and interpersonal skills (Fluency in English required)
  • Ability to thrive in a fast-paced, competitive, collaborative environment; high motivation and independence
  • Bachelor's degree in a relevant field or equivalent work experience
  • Fluency in French
  • Legal right to work in the country where the role is based (no relocation financial assistance)
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The Company
HQ: New York, NY
469 Employees
Year Founded: 2018

What We Do

Deliverect is a fast-growing SAAS scale-up that connects third-party delivery platforms and food businesses around the globe. We’re neither a delivery provider, nor a POS system - we bridge the gap between them. In order to help businesses manage their food delivery and takeout operations more efficiently, we integrate their food ordering channels in their existing POS. Deliverect integrates third-party food ordering platforms into the restaurant’s point-of-sale system, making rekeying orders and the costly errors that come with it a thing of the past. With all online orders centrally managed, businesses can increase operational efficiency, which will ramp up customer satisfaction, as well. Incidentally, Deliverect’s mission is to be the connection between food businesses and their customers in order to strengthen their relationship. The company’s software saves its customers time and money, so they can focus on doing the things they love and are passionate about.

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