The Role
The Mid-Market Account Executive will sell hospitality software, leveraging sales experience and AI tools to develop business relationships, manage pipelines, and close sales effectively.
Summary Generated by Built In
Join TravelNet Solutions on our Track Team as a Mid-Market Account Executive!
At Track, we combine deep hospitality expertise with forward-thinking technology and a customer-obsessed mindset to help property managers win. Track is proud to be named an Inc. 5000 Fastest Growing Company in - America and a People’s Choice Award winner, reflecting our commitment to innovation, service, and customer success.
At Track, we combine deep hospitality expertise with forward-thinking technology and a customer-obsessed mindset to help property managers win. Track is proud to be named an Inc. 5000 Fastest Growing Company in - America and a People’s Choice Award winner, reflecting our commitment to innovation, service, and customer success.
This role is perfect for someone who is:
- A self-starter with tremendous initiative and a strong work ethic
- An excellent communicator and collaborator across functional teams
- Eager to make a high impact at a product-driven company
- Adaptable, quick to embrace change, and a fast learner
- Skilled in creative and critical thinking
- Detail-oriented, even in a fast-paced environment
- An excellent communicator and collaborator across functional teams
- Eager to make a high impact at a product-driven company
- Adaptable, quick to embrace change, and a fast learner
- Skilled in creative and critical thinking
- Detail-oriented, even in a fast-paced environment
- Passionate about technology and innovation, including the applied use of AI tools to work smarter and close faster
- Comfortable using AI in your day-to-day workflow, whether that is research, outreach, pipeline analysis, or prep
About Track
For over 21 years, Tracks has provided integrated software and marketing solutions for the hospitality industry, anchored by our flagship Track Property Management System and other products under the Track banner.
Our single-vendor ecosystem equips growing vacation rental companies with all the enterprise-class tools they need to scale. With ongoing investments in platform development, 70+ integration partners, and a growing suite of native features, Track, built on a customer-obsessed mindset, empowers hospitality professionals to achieve digital transformation and operational excellence.
Our Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers:
- Serve Others: Nurturing growth to help others succeed
- Grit: Taking ownership and never giving up on what matters most
- Create the Future: Innovating to disrupt the status quo
Why Join Us?
- Be part of a fast-moving, dynamic team focused on growth and success.
- Work alongside a talented, collaborative, and supportive team.
- Work for a portfolio company offering a one-vendor solution for SaaS technology, marketing, and distribution.
- Help reshape the hospitality industry through technology and service innovation.
About Track
For over 21 years, Tracks has provided integrated software and marketing solutions for the hospitality industry, anchored by our flagship Track Property Management System and other products under the Track banner.
Our single-vendor ecosystem equips growing vacation rental companies with all the enterprise-class tools they need to scale. With ongoing investments in platform development, 70+ integration partners, and a growing suite of native features, Track, built on a customer-obsessed mindset, empowers hospitality professionals to achieve digital transformation and operational excellence.
Our Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers:
- Serve Others: Nurturing growth to help others succeed
- Grit: Taking ownership and never giving up on what matters most
- Create the Future: Innovating to disrupt the status quo
Why Join Us?
- Be part of a fast-moving, dynamic team focused on growth and success.
- Work alongside a talented, collaborative, and supportive team.
- Work for a portfolio company offering a one-vendor solution for SaaS technology, marketing, and distribution.
- Help reshape the hospitality industry through technology and service innovation.
- Join a team that actively invests in AI tools and expects its sellers to leverage them to win
Perks and Benefits:
- Full medical, dental, and vision coverage
- Flexible Paid Time Off
- Unlimited access to professional training and development
- Health Savings Account with up to a $2,000 annual match
- Up to $900 in annual Wellness Rewards
- Flexible work environment
- Free life insurance and long-term disability coverage
- Flexible Spending Accounts
- Retirement plan with employer match
- $150 quarterly gift for personal use
- Competitive wages
- Work with an amazing team!
Summary and Responsibilities:
The Account Executive will sell Track industry-leading Hospitality Software. This person must have strong hospitality industry experience, multiple years of solution-selling experience, and a genuine comfort level using AI tools to increase efficiency across their sales workflow. This is not a role where AI is optional, it is part of how our team operates.
The two major focus areas will be:
- Discover, develop, and manage business relationships with targeted prospects to help solve problems and sell the Track Hospitality Services.
- Apply industry experience and understanding of hotels, resorts, and property management customers’ needs to effectively understand the best solutions to recommend.
Duties and Responsibilities:
- Uncover problems and pain points through effective questioning and rapport building while understanding their strategy for marketing, technology, and distribution.
- Excellent rapport building at the “C” level via face-to-face, phone, email, text, events, and social media.
- Present our products and services to qualified prospects via face to face and over the phone.
- Develop, update, and effectively manage a quality pipeline of prospects.
- Responsible for full sales cycle from proactively generating a lead to closing.
- Engage in cross-department communication and relationships with key product and customer success managers.
- Manage the customer relationship after the sale and ensure a smooth transition through implementation, to ongoing support.
- Consistently update the CRM based on company expectations and best practices
- Use AI tools to improve outreach quality, pipeline visibility, call prep, and reporting, and be ready to talk about how you do it
- Grow current marketplace customers and expand existing business solutions and software customers into new products and services.
- Provide market trends and feedback to assist with product development and implementation activities.
- Meet or exceed assigned sales goals
Required Qualifications:
- 3+ Years of Sales Experience.
- Solution selling/consulting experience
- Meet or exceed assigned sales goals
Required Qualifications:
- 3+ Years of Sales Experience.
- Solution selling/consulting experience
- Hands-on experience using AI tools in a sales context
- You like to travel. 25% Travel is typical per month
Diversity and Inclusion:
We celebrate diversity of thought, culture, and background and are committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status or any other protected status under applicable federal, state, or local law. We comply with all applicable laws governing nondiscrimination in every location where we operate and encourage individuals from all backgrounds to apply.
- You like to travel. 25% Travel is typical per month
Diversity and Inclusion:
We celebrate diversity of thought, culture, and background and are committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status or any other protected status under applicable federal, state, or local law. We comply with all applicable laws governing nondiscrimination in every location where we operate and encourage individuals from all backgrounds to apply.
Compensation:
The base salary range for this role is $70,000–$80,000, with an equal split between base and variable compensation (50/50 OTE structure) Final compensation will be determined based on factors such as relevant skills, experience, education, and geographic location
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The Company
What We Do
Track, a TravelNet Solution, is an award-winning hospitality software solution that modernizes and simplifies all aspects of your property management operations. It combines a PMS, CMS, call center, automated workflows, and extensive integrations in one tightly knit platform that VRMB calls “the software of the future.”
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