Sales Account Executive

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about?

To achieve our mission of reaching every mobile user on the planet, it is essential to continue building great relationships with new clients. As Sales Account Executive, you will directly impact how our business moves and succeeds by helping new clients growing their businesses.

The main goal for this role is to identify new business opportunities with current leads/clients and prospective new key clients which are provided against a focus target list. 

In addition to the actual sales activities, the Sales Account Executive is usually one of the most experienced sales representatives so it is expected of him/her to share his/her knowledge with the rest of the team members, mentor newly recruited sales team members, answer technical and procedural questions for less experienced team members.

Job Description:

• Leads sales cycles from lead qualification to closure, focusing on mid-market accounts.
• Sells an expanded range of Infobip's products and services directly or via partners, addressing the specific needs of mid-market clients within the designated team/squad.
• Collaborates with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.
• Develops comprehensive solution proposals that encompass all relevant aspects of mid-market client needs. 
• Manages sales processes through detailed forecasting, account strategy, and resource allocation, with a focus on long-term relationships and account expansion.
• Leads the development and presentation of value propositions, ensuring alignment with the unique challenges and objectives of mid-market customers.
• Negotiates pricing and contract terms, ensuring successful closure while meeting both customer and company objectives.
• Maintains strong relationships with mid-market clients, focusing on continuous engagement and account health.
• Cross-sells and upsells within existing mid-market accounts, addressing evolving customer needs.
• Acts as a mentor to junior Mid-market Account Executives, sharing insights and strategies for success in this segment.

Requirements:

• Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota.
• Fluent in English (mandatory); knowledge of an additional language is a plus.
• Deep understanding of the SaaS landscape, specifically within MarTech, CCaaS, UCaaS, and Vertical CRM. You know exactly how these platforms rely on embedded communications to drive value for their end users.
• Comfortable discussing APIs, webhooks, and integration architecture towards technical buyers.
• Clear understanding between a CRM, a Customer Data Platform (CDP), and Marketing Automation tools, and how they fit into the modern tech stack.
• Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels).
• Strong presentation and demo skills — able to articulate technical solutions and ROI to both technical and non-technical stakeholders.
• Proven, consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT).
• Excellent pipeline management and forecasting skills using CRM.
• Proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle (from prospecting to contract signature)

Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. 
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.