TOPdesk is an internationally growing software and consultancy company and the creator of the best service management tool in the Netherlands. With over 700 colleagues in 8 countries, we work together every day to make our customers’ services better, smarter and more fun.
Job DescriptionTOPdesk London is growing, and we’re looking for a proven closer to join our sales team as an Account Executive, driving new business across the UK & Ireland.
This is a quota-carrying role for someone who already has a track record of consistently hitting or exceeding target in a SaaS sales environment, is fluent in a modern sales methodology, and knows how to run a full-cycle process from qualified pipeline through to signature.
Please note: internally this role is titled Business Development Manager, but the responsibilities and seniority are equivalent to an Account Executive
What you’ll do
• Own a pipeline of new business opportunities from demo stage through to close, with full accountability for hitting quota
• Partner with our BDR and Marketing teams – and generate your own pipeline where it counts – to keep a healthy, qualified pipeline
• Run demos with genuine technical credibility, handling objections and problem-solving live
• Lead strategic, multi-stakeholder conversations across different departments, seniority levels, and industries
• Navigate tender processes and contract negotiations to close complex deals
• Work cross-departmentally representing customer and business interests in equal measure
• From time to time, mentor and coach junior team members as a senior member of the sales team
QualificationsAre you our new Account Executive?
• 2-3+ years of solid closing experience in SaaS sales, with a demonstrable history of hitting and/or exceeding target
• A genuine hunter mentality – you build pipeline as naturally as you close it
• Trained in and actively using a structured sales methodology (MEDDIC, SPICED, MEDDPICC, or equivalent)
• Comfortable running technical demos and objection-handling across multiple stakeholder types within an organisation
• Comfortable navigating procurement, tender, and contract processes
• Exceptional communication skills including written, verbal, and in presentation
• Self-directed, accountable, and comfortable owning outcomes rather than just activity
Additional InformationWhat you do it for
• Base salary of £60k - £70k, with total on-target earnings £96.5k - £113k (approx.) – commission is uncapped, with accelerators for over-performance
• Hybrid, flexible working and healthy work-life balance
• Learning budget equivalent to 10% of your basic salary
• Generous pension scheme with company contributions up to 8%
• Enhanced maternity & paternity leave
• Private health insurance options
• Cycle-to-work scheme and Techscheme
• 15 fully paid sick days, 5 days paid parental/carer leave, and 2 volunteering days
• 26 days of paid annual leave (plus public holidays) and your birthday off
• Employee Assistance Program for you and your family
• Unlimited career support
• Team outings & rewards, Perkbox membership, & office with foosball, darts, ping-pong, and a gym
• Wanna know more about us? Check out a bit about our software, company culture, or drop us a message with any questions.
Skills Required
- 2-3+ years of solid closing experience in SaaS sales
- Demonstrable history of consistently hitting or exceeding sales targets
- Experience using a structured sales methodology such as MEDDIC, SPICED, MEDDPICC, or equivalent
- Ability to run technical demos and handle objections across multiple stakeholder types
- Experience navigating procurement, tender, and contract processes
- Exceptional written, verbal, and presentation communication skills
- Self-directed, accountable, and comfortable owning outcomes
- Hunter mentality and ability to build pipeline
What We Do
Are you ready to take your service management to the next level? With over 1000 employees spread across 14 offices worldwide, TOPdesk is one of the fastest-growing service management providers worldwide. Our mission? Helping your organization achieve excellent service delivery. TOPdesk employees get the trust and the freedom to create innovative solutions for all your service management needs. So, what are you waiting for? Let us be your guides to service excellence.
