Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
As a Mid Market Account Executive, you will drive revenue growth within the mid-market segment by effectively selling Infobip's platform solutions and building strong client relationships.
Job description:
• Leads sales cycles from lead qualification to closure, focusing on mid-market accounts.
• Sells an expanded range of Infobip's products and services directly or via partners, addressing the specific needs of mid-market clients within the designated team/squad.
• Collaborates with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.
• Develops comprehensive solution proposals that encompass all relevant aspects of mid-market client needs.
• Manages sales processes through detailed forecasting, account strategy, and resource allocation, with a focus on long-term relationships and account expansion.
• Leads the development and presentation of value propositions, ensuring alignment with the unique challenges and objectives of mid-market customers.
• Negotiates pricing and contract terms, ensuring successful closure while meeting both customer and company objectives.
• Maintains strong relationships with mid-market clients, focusing on continuous engagement and account health.
• Cross-sells and upsells within existing mid-market accounts, addressing evolving customer needs.
• Acts as a mentor to junior Mid-market Account Executives, sharing insights and strategies for success in this segment.
Main Requirements:
Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota.
Fluency in English and German is required; proficiency in Italian is considered a strong advantage.
Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels)
Strong presentation and demo skills — able to articulate technical solutions and ROI to both technical and non-technical stakeholders.
Proven, consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT)
Excellent pipeline management and forecasting skills using CRM.
Proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle (from prospecting to contract signature).
Bonus: Previous experience selling CPaaS, contact center or marketing automation solutions.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. #LI-MG2Skills Required
- Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota
- Fluency in English and German
- Proficiency in Italian
- Strong knowledge of CPaaS, CCaaS, customer engagement, conversational AI and channels (SMS, RCS, WhatsApp, voice, email, Viber, other OTT)
- Strong presentation and demo skills; articulate technical solutions and ROI to technical and non-technical stakeholders
- Proven consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT)
- Excellent pipeline management and forecasting skills using CRM
- Proven track record negotiating commercial agreements, closing complex deals, and managing full sales cycle
- Previous experience selling CPaaS, contact center or marketing automation solutions
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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