Mid-Market Account Executive (EMEA)

Posted 14 Days Ago
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London, England
Hybrid
Mid level
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
The everything app, for work. One app for projects, knowledge, conversations, and more. Get more done faster—together
The Role
The Mid-Market Account Executive will drive growth within existing customer accounts through upselling, relationship building, and delivering tailored solutions. This role requires analyzing customer data, presenting product demonstrations, and collaborating with cross-functional teams to maximize customer value and adoption.
Summary Generated by Built In

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

We’re looking for an ambitious, high-energy Mid-Market Account Executive who’s passionate about helping organizations unlock even more value from their existing partnership with us. In this role, you’ll be at the forefront of driving growth by deepening relationships with current customers, understanding their evolving needs and delivering tailored solutions that empower their teams to do their best work. If you thrive in a fast-paced, collaborative environment and are excited to champion a platform that’s redefining productivity, we’d love to meet you.

About you!
  • Intelligent: You’re a true solution seller who leverages EQ, IQ, and curiosity to deliver a consultative sales experience.
  • Character: You are a persuasive self-starter with high integrity and a genuinely positive attitude. We value authentic engagement over aggressive sales tactics.
  • Coachability: You’re a great listener with a low ego and a strong sense of personal accountability.
  • Experience: You have a proven track record of exceeding quota in SaaS solution sales.
 
The Role:
  • Drive growth within our existing customer base in the Mid Market segment (300-1000 employees)
  • Focus on expansion, upsell and cross-sell opportunities rather than net new business
  • Build and deepen relationships with current customers to maximize value and adoption
  • Partner with customers to:
    • Understand evolving business goals, timelines, and success metrics
    • Ensure ClickUp continues to deliver value as needs change
  • Analyze customer usage data to: 
    • Identify trends and expansion signals
    • Proactively address areas of risk and surface new opportunities
    • Identify and engage new teams, departments, or business units within current customer organizations that could benefit from ClickUp
  • Become a product expert, handling customer service and product-related questions to support adoption and expansion
  • Deliver compelling presentations and product demos to stakeholders via web conferencing and in-person meetings
  • Collaborate with Customer Success, Product, and Support teams to ensure a seamless customer experience and drive account growth
Qualifications:
  • Be able to work in a hybrid work schedule of 3x per week in our new London office. 
  • Proven experience in sales roles focused on expanding and retaining existing customer relationships, ideally within SaaS
  • Strong track record of identifying and closing upsell/cross-sell opportunities
  • Excellent written, verbal and presentation skills
  • Highly organized, process-driven, and detail-oriented
  • Experience managing Requests for Information (RFIs) or Requests for Quotes (RFQs)
  • Flexible and adaptable - comfortable with the dynamic nature of sales
Desirable:
  • Experience selling project management or productivity software
  • Familiarity with tools like Slack, Front, Salesforce, and Outreach
  • Exposure to customer service and technical support inquiries

#LI-Hybrid #LI-SM1


Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.
 
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws.

  • If you are a European Job Applicant, see our privacy policy for further details.
  • If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].

Top Skills

Front
Outreach
Salesforce
Slack
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The Company
HQ: San Diego, CA
1,000 Employees
Year Founded: 2016

What We Do

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week.

Why Work With Us

ClickUppers are highly passionate, energetic, and unique people that align in the mission of saving people time and making the world more productive. We're the newcomer, the underdog, but that's where we thrive. Let’s make the world more productive!

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