About Us
Kegmil is revolutionizing the way mission-critical assets are repaired and maintained – by transforming complex systems of people and processes into streamlined, intelligent operations. Our mission is to empower millions of deskless field service professionals across Asia’s asset-centric industries with superior technology to elevate service excellence, operational insight, and profitable growth. Our cloud-based, mobile-first, and AI-powered platform automates and optimizes every aspect of field service from job scheduling and dispatch to execution and reporting.
Kegmil is trusted by leading organizations across mission-critical sectors – including elevator, fire protection, data center, medical equipment, and aerospace – to build the next-generation digital backbone that unifies FSM, modular ERP, and AI agents into one seamless platform for simpler, smarter, field service.
We are a curious and collaborative team that finds purpose in solving real problems for our customers. We learn and grow together in a high-trust, inclusive culture – where ideas are heard, ownership is encouraged, and customer success is everyone’s priority.
Location: Singapore - relocate or travelling to Singapore to work (hybrid work)
Role
We are seeking a strategically minded Product Owner to lead the development of standardized product packages for SME clients in key verticals - including Elevator & Escalator, HVAC, Fire and Medical Equipment. Based in Singapore, you will stay close to client needs while driving modular, scalable product design that meets industry best practices.
Responsibilities
- Work closely with SME clients (Elevator & Escalator, HVAC, Fire, and Medical Equipment) to understand their core operational flows and pain points.
- Design the first version of standardized packages, including workflows, job templates, checklists, and configuration blueprints.
- Ensure features are designed with scalability and reuse in mind, avoiding one-off customization traps.
- Collaborate with product designers, development teams, and QA to define scalable, repeatable implementations.
- Build and maintain clear documentation and playbooks to support rollout, training, and onboarding.
- Test and validate assumptions - clustering sector-specific pain points and assessing feature fit and value - across clients within the same sector to ensure solution fit.
- Track and analyze metrics for package adoption, performance, and client satisfaction.
- 3–5 years of experience in product ownership, business analysis, or client-facing implementation roles.
- Experience working with SaaS platforms, especially in FSM, ERP, or B2B operations.
- Excellent client communication and pattern recognition skills.
- Strong analytical and documentation abilities.
- Strategic thinker with execution discipline.
- Understanding of SME business culture in Singapore is a strong plus.
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What We Do
Kegmil is revolutionizing the way mission-critical facilities and assets are repaired and maintained via complex systems of people and processes. We are on a mission to empower millions of deskless field service professionals in Southeast Asia with superior technology and insights to supercharge their operational efficiency, service performance, and profitability.
