Job Summary
We are seeking a detail-oriented and proactive Mid-Level Compliance Officer with 2–3 years
of experience to support daily compliance operations, fraud monitoring, and merchant due
diligence. The successful candidate will play a key role in ensuring adherence to internal
policies, regulatory requirements, and operational standards while supporting onboarding and
ongoing merchant monitoring processes.
Key Responsibilities
Fraud Monitoring & Transaction Review
• Review previous day’s transactions to identify anomalies, suspicious activity, or
potential fraud patterns.
• Verify settlements, ensuring correct application of fees
• Perform daily batch checks and reconcile transactions with settlement batches.
• Conduct wallet load reconciliations
• Manage BIN blocking and unblocking processes as required.
Merchant Compliance & Monitoring
• Review merchant websites and assess online reputation (including customer reviews)
to confirm legitimacy and service delivery.
• Conduct due diligence to ensure merchants meet compliance and risk standards.
• Monitor merchant chargeback ratios and escalate where necessary.
Operational Support & Queries
• Respond to daily merchant and internal queries via phone and email.
• Process administrative updates, including:
o Banking detail changes
o Business name or branding updates
o 3DS disablement requests
• Provide support on chargeback-related queries and investigations.
Onboarding & KYC Verification
• Liaise with clients and internal sales teams to collect required onboarding
documentation.
• Perform KYC (Know Your Customer) verification in line with compliance policies.
• Ensure secure storage and proper record-keeping of all documentation.
• Submit completed applications for management approval.
• Upon approval, set up merchant accounts and onboarding systems.
Requirements
Minimum Requirements
• 2–3 years’ experience in compliance, risk, fraud monitoring, or a related field.
• Strong understanding of KYC, AML, and regulatory compliance principles.
• Experience in payments, fintech, or financial services is advantageous.
• High attention to detail and strong analytical skills.
• Excellent communication and problem-solving abilities.
• Ability to manage multiple tasks and meet daily operational deadlines.
Key Competencies
• Analytical thinking and risk awareness
• Strong organizational skills
• Integrity and confidentiality
• Customer service orientation
• Ability to work independently and within a team
Benefits
- Exposure working for an International Company
- Fast- paced learning in a non-corporate environment
Skills Required
- 2-3 years of experience in compliance, risk, fraud monitoring, or a related field
- Strong understanding of KYC, AML, and regulatory compliance principles
- Experience in payments, fintech, or financial services
- High attention to detail and strong analytical skills
- Excellent communication and problem-solving abilities
- Ability to manage multiple tasks and meet daily operational deadlines
- Analytical thinking and risk awareness
- Strong organizational skills
- Integrity and confidentiality
- Customer service orientation
- Ability to work independently and within a team
What We Do
Methys Group is an international technology hub founded in Cape Town. It operates across Digital Services, Venture Studio, and Innovation, developing quality digital solutions, mobile applications, and business-performance tools. The group helps clients and partners access critical data, improve performance, and advance innovation, while supporting African digital ecosystem development through venture building, strategic partnerships, and technology-enabled delivery across Europe and Africa.
