Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:
- Spécialiste de la mise en œuvre du programme Microsoft
About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
This position is for the ITCloud business unit Servicing Canadian IT professionals and their business customers. Since 2005, IT Cloud is an authorized Canadian Distributor for Microsoft, Acronis, Bitdefender, AvePoint, BitTitan, Letsignit and NinjaOne. Through our partner channel, we provision Canadian businesses with the most powerful corporate cloud solutions for continuity, cybersecurity and productivity. Highly skilled on both the technical and business sides, our team backs up our partners-resellers with technical, sales, marketing and administrative enablement so they can build a successful business while provisioning their client-base through our simple and secure marketplace.
About you
We are seeking a dynamic and bilingual Microsoft Partner Program Trainer & Enablement Specialist to lead partner-facing training initiatives and drive awareness of Microsoft program updates. This role demands deep expertise in Microsoft technologies, strong communication and project management skills, and a passion for empowering partners through education and enablement.
Key Responsibilities
- Partner Training & Enablement
- Design and deliver engaging training sessions (virtual and in-person) to Microsoft partners.
- Regularly update partners on changes to Microsoft solution area programs, MPN (Microsoft Partner Network), and Coop Funds.
- Develop training materials, workshops, and webinars tailored to partner needs.
- Program Expertise & Advisory
- Maintain up-to-date knowledge of Microsoft solution areas (Modern Work, Azure, Business Applications, Security, etc.).
- Advise partners on program eligibility, benefits, and strategic alignment with Microsoft initiatives.
- Provide technical insights into Microsoft Copilot and its integration across workloads.
- Communication & Awareness
- Create and distribute partner communications via newsletters, blogs, email campaigns, and social media.
- Collaborate with marketing and partner teams to amplify program updates and training opportunities.
- Project Management
- Lead enablement projects from planning to execution, ensuring timely delivery and measurable impact.
- Coordinate with internal stakeholders to align training efforts with Microsoft’s strategic goals.
Required Skills & Qualifications
- Extensive knowledge of Microsoft technologies, programs, and partner ecosystem.
- Proven experience as a trainer or enablement specialist, preferably in a Microsoft context.
- Strong understanding of MPN, Coop Funds, and Microsoft solution area programs.
- Technical proficiency in Microsoft Copilot and its applications.
- Excellent project management and organizational skills.
- Exceptional communication skills in both English and French.
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice
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Top Skills
What We Do
AppDirect offers a subscription commerce platform that removes the complexity of building a recurring business model. Sell any product, through any channel, on any device—as a service. Our platform efficiently powers all sales, direct or indirect, lowering customer acquisition costs, and uniquely unifies identity, data, mobile, and billing management for digital services to increase customer lifetime value.
Our platform opens up endless opportunities for digital commerce innovation, giving businesses the freedom to grow. We power millions of subscriptions worldwide for organizations like Jaguar Land Rover, Comcast, Sage, Keller Williams, ADP, and Deutsche Telekom.
