Jobs at AppDirect

Manages a portfolio of SaaS customer accounts, driving onboarding, adoption, retention, renewals, and expansion. Develops account growth strategies, conducts stakeholder check-ins and quarterly business reviews, analyzes engagement and revenue metrics, advocates for customer needs, prioritizes feature requests, and coordinates with support teams. The role focuses on helping customers achieve business objectives, generate revenue, and realize measurable value from PartnerStack.

Develop, maintain, and extend PartnerStack’s Vue.js frontend and Python backend systems. Contribute to Agile processes, improve code quality and team efficiency, provide architectural feedback, and mentor teammates. The role requires writing robust, testable, reusable code, working with relational databases and ORMs, supporting live migrations, and collaborating effectively through constructive communication.

The Solutions Engineer serves as the technical owner for enterprise sales opportunities, leading discovery, solution design, demos, technical evaluations, integrations, security reviews, and business-case development. The role partners with sales, customers, Product, Engineering, and implementation teams to connect IT automation with device lifecycle and supply-chain operations. Responsibilities include handling objections, supporting MEDDIC, configuring APIs and workflows, enabling sales teams, and sharing customer insights to influence the product roadmap.

Drive revenue through partner channels, the AppDirect ecosystem, and direct referrals. Build consultative relationships, identify customer needs, recommend vCom solutions, manage complex sales cycles, maintain pipeline health and forecasting, lead sales POD activities, and apply effective sales methodologies. Serve as a subject matter expert on the vManager platform while engaging technical, business, and executive stakeholders.

Support month-end and year-end close activities including journal entries, reconciliations, accruals, prepaid analysis, and bank reconciliations. Assist with US GAAP financial statement preparation, external audits, process improvements, and accounting systems enhancements while collaborating cross-functionally to provide financial insights.

Support monthly and year-end close with journal entries, reconciliations, accruals, and variance analysis. Prepare prepaid and bank reconciliations, assist with U.S. GAAP financial statements, external audits, and due diligence. Collaborate cross-functionally, strengthen internal controls, and support accounting systems implementation and special projects.

Sources, vets, and recruits affiliate partners for the PartnerStack Network; tracks outreach pipelines, evaluates partner fit, matches partners with vendor opportunities, supports onboarding, maintains partner taxonomy and data systems, and prepares internal network health reporting.

Support revenue month-end close, reconciliations, deal and sales-order reviews, revenue arrangement approvals, audit readiness, and process improvements. Partner with system teams and cross-functional stakeholders to improve revenue recognition accuracy and efficiency. Identify automation opportunities, assist with external audits, and contribute to ad hoc projects affecting accounting and business operations.

Administers full-cycle U.S. payroll and employee benefits across multiple entities and states, including tax compliance, W-2s, 401(k) plans, COBRA, leave management, ACA reporting, audits, and vendor coordination. Maintains confidential records, produces payroll and benefits reports, supports acquisitions, explains complex topics to employees, and improves processes through automation and documentation. The role requires strong multi-state compliance knowledge, HRIS and payroll platform experience, advanced spreadsheet skills, and effective cross-functional collaboration.

Supports strategic service-operations programs by collaborating with third-party partners and internal support teams, monitoring productivity and operational KPIs, producing reports, improving processes, and optimizing workforce forecasting within budget. Provides advanced guidance on Microsoft, Google, and other cloud applications, develops technical knowledge-base content, reduces vendor escalations, and supports program launches, training, quality assurance, and operational efficiency initiatives.

Supports day-to-day Support Operations for strategic service delivery programs. Responsibilities include partner coordination, operational KPI analysis, reporting, forecasting, workforce planning, program launches, process improvement, training, and cost optimization. Provides advanced technical guidance for Microsoft, Google, and other cloud applications, while developing AI-enabled tools and knowledge bases to improve efficiency and reduce vendor escalations.

Grow and strengthen the partner marketplace by sourcing, contacting, vetting, and onboarding affiliates and partners. Match partners with suitable vendor opportunities, maintain outreach pipelines, develop partner categorization taxonomies, organize tracking systems, identify emerging talent, and support reporting and day-to-day network administration. The role requires strong organization, analytical thinking, written communication, and comfort with outbound outreach and spreadsheet-based data management.

Build and scale revenue enablement programs across Sales, Customer Success, Onboarding, and Support. Lead cross-product selling curriculum, new-hire onboarding, ongoing training, content management, GTM tool adoption, certifications, and enablement metrics. Partner with Product Marketing, Product, RevOps, and frontline leaders to translate strategy into execution, coordinate contributors, and manage the enablement calendar. This individual contributor role may grow into people leadership.

Le responsable du marketing produit dirige la stratégie de mise en marché, le positionnement et les lancements d’une gamme de produits SaaS B2B. Il définit les indicateurs de performance, influence la feuille de route produit grâce à l’analyse concurrentielle et du marché, développe des programmes de fidélisation et d’expansion client, gère les relations avec les analystes et coordonne les équipes commerciales, produit, marketing et réussite client.

Own end-to-end product marketing for a business unit, including go-to-market strategy, positioning, launches, success metrics, competitive intelligence, customer advocacy, expansion programs, analyst relations, roadmap input, pricing analysis, and cross-functional alignment with sales, product, customer success, and marketing leadership.

Analyze, transform, normalize, map, migrate, and validate data across platforms and formats. Manage Jira workflow requests, support data architecture initiatives, document business requirements and data usage, conduct testing and UAT, troubleshoot data issues, and identify automation opportunities. The role also uses AI prompting and agent-building techniques while maintaining data security.

Supports Munich office operations through onsite office upkeep, supply and grocery ordering, inventory checks, visitor reception, event coordination, document filing, and administrative support for Employee Experience initiatives. The role requires onsite availability every Wednesday, with additional administrative work performed remotely. It also involves supporting leadership visits, local events, global initiatives, and social responsibility partnership research while collaborating with the EMEA HR Business Partner.

Develop and maintain production-grade Java software, writing clean, testable code and end-to-end tests. Build REST APIs, document integrations, conduct code reviews, and support systems after launch. Independently own simple projects while collaborating with senior engineers and cross-functional teams. The role requires experience with Java frameworks, web technologies, databases, containers, orchestration platforms, messaging systems, and automated testing.

Develop and maintain clear, testable Java software and REST APIs, including external integrations and documentation. Deliver complete solutions from design through deployment, support deployed systems, perform code reviews, and contribute to best practices. Work under senior engineering guidance while collaborating with product, design, and sales teams. The role also involves containerization, orchestration, messaging systems, databases, unit testing, and participation in Agile practices.

Le directeur ou la directrice dirigera la stratégie, la feuille de route et l’équipe de gestion de produits axées sur la croissance des vendeurs et des marchands. La personne optimisera la distribution, la découverte, la conversion et les ventes sur des plateformes de marché et d’infonuagique, établira des partenariats stratégiques et mobilisera les équipes d’ingénierie, de ventes, de marketing, de finance et de réussite client. Le rôle exige une solide expérience commerciale, du leadership produit et une expertise des écosystèmes technologiques.