The Microsoft Sales Specialist role is responsible for driving the overall operation of his/her retail stores through assisted sales, training and merchandising. The Sales Specialist ensures retail associates are equipped with the latest tools and information on Microsoft products/services through training. Overall, the sales specialist will conduct exciting and engaging demo/selling days while maintaining Microsoft brand standards through merchandising.
Compensation: $66,300
The incumbent(s) in this position should exhibit the following ACOSTA values:
• People Minded – Must show dignity and respect to all people
• Integrity – Must exemplify the highest degree of ethical behavior
• Results Oriented – Must show passion, pride and commitment to succeed
• Trust – Must be honest, sincere and confident
• Teamwork – Must build trusting relationships
• Innovation – Must progress through a combination of creativity, common sense and vision
• Balance – Must maintain an optimistic attitude and keep perspective on what is important in life
Essential Functions of this Position
1. Drive the sales of Windows, Office, Surface, PC Accessories & Xbox at key Microsoft retail stores.
2. Provide quality product demonstrations to consumers within key retail stores driving sales handoffs to the retailer associates. (Creating the best customer experience with Microsoft products and services)
3. Deliver single and group Microsoft product trainings to retail associates
4. Protect the Microsoft brand and ensure branded areas are set to standards through merchandising, stocking, pricing, cleaning, etc
5. Build strong relationships with retail store leadership and associates
6. Daily visit reporting through Microsoft’s reporting site(Each visit) along with social media visit recaps
7. Training and leading a team of seasonal part-time reps within the market
8. Other duties as assigned
Minimum Education Requirements:
• High School Diploma/GED
Experience Requirement
• 3 – 5 years’ experience in retail, retail operations, retail distribution, merchandising, sales, marketing or within a service organization preferred
• Consumer electronics or wireless experience is a plus
• Prefer Windows and Xbox knowledge & experience
• Supervisory experience a plus
• Strong selling, presentation and computer skills
• Previous account management experience preferred in a marketing environment
• Must have a valid driver’s license
• This position requires that you drive on behalf of Acosta Sales & Marketing, and as such, any DUI/DWI conviction in the past 36 months will be an immediate disqualifier for this position
• All employees that are required to use their personal vehicle for business purposes are required to provide Mosaic with evidence of insurance and agree in writing to keep this insurance current throughout employment.
Knowledge, Skill and Ability Requirements
• Sales
• Visual Merchandising – Able to read and follow a planogram
• Training – 1:1 and Groups
• Problem Solving and Solution Finding
• Leadership
• Retail Associate Motivation
• Initiate and maintain business relationships at the retail and client level
• Technical Guru
Skills Required
- High School Diploma or GED
- 3-5 years experience in retail, retail operations, merchandising, sales, marketing or service organizations
- Consumer electronics or wireless experience
- Windows and Xbox knowledge and experience
- Supervisory experience
- Strong selling, presentation and computer skills
- Previous account management experience in a marketing environment
- Valid driver’s license
- No DUI/DWI conviction in the past 36 months
- Provide evidence of personal vehicle insurance and keep it current for business use
- Sales capability
- Visual merchandising and ability to read and follow a planogram
- Training experience (1:1 and group)
- Leadership and ability to motivate retail associates
- Problem solving and solution finding
- Ability to initiate and maintain business relationships at retail and client level
- Technical proficiency with Microsoft products (Technical Guru)
What We Do
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey. Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.
