Microsoft Intune SME

What success looks like in this role:

High-Level Description: Looking for Subject matter expert with 8 to 11 years of experience on Modern device management stack including skills on MS Intune for Mobile & windows device management. Hands on experience with mobile device / application / policy management is required. Proficient knowledge of software / patch deployments rollout via Intune will be an added advantage.

Responsibilities and Accountabilities:

• Hands on Experience on Microsoft Intune preferred
• Mobile Device management via Intune
• Mobile application management & Policy management
• Handling co-management & Modern device management is an added advantage
• Execution of Enterprise support processes including Incident Management/ Problem Management /Change Management /Service Request Management /Asset & Configuration Management 8 to 11 years’ experience within engineering, building, and supporting a large heterogeneous multi-data center computing environment.
• In-depth work stream experience like Deployment, incident analysis, resolution, problem definition, analysis and resolution of Deployment failures.
• Conditional access policies & Autopilot persona management skills
• Handling co-management & Modern device management is an added advantage
• In-depth work stream experience like mass rollout of software Deployment, incident analysis, resolution, problem definition, analysis and resolution of Deployment failures.
• In-depth knowledge of Client OS (Android/IOS) and Troubleshooting.
• hands on experience in co-management and software deployment & Patch rollout via Intune will be an added advantage
• Manage period compliance reporting

You will be successful in this role if you have:

Necessary skills:

• Strong understanding of ITIL, specific to Change & Release management
• Ability and willingness to take direction from technical service delivery lead and Client Executives
• Ability to work in a team environment
• Able to adapt to a changing technical environment
• Ability to coach other members of team in their area of expertise
• Ability to communicate clearly with all team members and end-users
• Ability to work with a sense of urgency
• Customer facing presentation and consulting skills
• Strong knowledge of Microsoft PowerShell

Mandatory Requirements:

• Must be an Australian Citizen
• NV1 Security clearance is required

Certifications:

ITIL Foundation (optional),

Certification on Configuration Manager & Intune (Optional in case of Good knowledge)

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

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