Job Family:
SAAS/PAAS/Cloud Consulting
Travel Required:
Clearance Required:
What You Will Do:
As a Microsoft Dynamics Program Manager, you’ll lead the overall delivery of Microsoft Dynamics 365 CE Solutions including the design and development of the CE/CRM application components, manage project schedule, resources, risks and reporting. You’ll provide overall guidance and serve as an escalation point for the Dynamics development teams members. You’ll support customers and end-users to define their requirements based on the latest Dynamics 365 architecture to ensure success of the project. You will develop implementation plans and roadmap to set the standard for future development, and architecture that smoothly works with existing infrastructure without compromising security.
Key Responsibilities:
Manages two or more small team of experienced consultants that include managers and experienced consultants
Creates or improves processes, standards or operational plans that have long-term impact using detailed analysis, reasoning, and interpretation
Leads team members to uncover and resolve highly technical issues, providing technical oversight and subject matter expertise
Champions creative thinking and new idea development to adapt processes and generate new, viable solutions for clients
Creates or improves processes, standards or operational plans that have long-term impact using detailed analysis, reasoning, and interpretation
Occasionally participates in negotiations with other leaders regarding operational issues
Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis, and investigation to understand client’s organization
Gather technical requirements and propose solutions based on client’s architectural and business needs
Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy.
Lead data-centric discussions with the client through discovery meetings.
Translate concepts into user flows, wireframes, system diagrams, and prototypes.
Develop integrations and customizations to Dynamics CRM.
Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements.
Present tailored demonstrations of the technology solution.
Work with technology and business groups to define project specifications
Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution
Interact with both prospective and current customers during product demos/evaluations
Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations
Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt
Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team.
Travel to multiple customer locations for demos and meetings when required
What You Will Need:
Minimum of SEVEN (7) years of experience
US Citizenship is contractually required for this role
Selected Candidate must be able to commute to client site or Guidehouse office as needed
Minimum degree: US equivalent Bachelor's Degree
Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions
Experience translating technical information in to easy-to-understand business concepts.
Exceptional analytical and problem-solving skills
Great interpersonal skills and can be collaborative
Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform
Must have experience with full life-cycle implementation of Dynamics 365
Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies
What Would Be Nice To Have:
Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired
BA/BS degree in Business, Computer Science or Engineering
Experience with public sector clients preferred
Experience with Agile or Hybrid-Agile methodology
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Top Skills
What We Do
Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success.
The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.
