Microsoft Dynamics CRM

Posted 11 Days Ago
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Norwood, MA, USA
In-Office
Mid level
Information Technology • Professional Services • Software • Consulting
The Role
Implement and configure Microsoft Dynamics CRM across versions (4.0–2016); lead requirements gathering, JAD/workshop sessions, migrations and end-to-end implementations; liaise with customer SMEs, design deployment blueprints, manage MSCRM modules, and support production SLAs and reporting.
Summary Generated by Built In
Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

  • At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes.
  • At least 2 years of experience in Microsoft Dynamics CRM.
  • At least 2 years of experience in conducting JAD sessions, Requirement Workshops
  • At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM Configuration.
  • Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience.
  • Have managed configuration of MSCRM modules, be able to liaison with customer teams to glean relevant information through discussions and dialogue.
  • Ability to work with a culturally diverse group, able to adopt different styles needed.
  • Able to plan work for self and team, and effectively representing them through planning tools
  • Is able to leverage his industry experience and his MSCRM skills to engage with customer’s business leads, able to work with them and lead and guide the project into effective solutions.
  • Validate/review complex deployment solutions and framework and creates the blue print for large deployment solutions in order to meet functional (Application, domain, industry) challenges in deployment.
  • Leads customer discussions with customer SME and stakeholders in order to provide technical differentiation to the relationship.
  • Understanding of production support process, support metrics and reporting, SLA driven ticket resolution mechanism.
  • Excellent background on MSCRM 4.0 to 2015, with multiple projects, especially in a complex multiple system landscape
  • Deep experience in implementing multiple modules of MSCRM

Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience within Information Technology.

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Full-Time Permanent job opportunity for you.
  2. Only US Citizen, Green Card Holder, GC-EADH4-EAD & L2-EAD can apply.
  3. No OPT-EAD, TN Visa & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.

Skills Required

  • At least 2 years creating requirement specifications based on architecture/design/detailing of processes
  • At least 2 years experience in Microsoft Dynamics CRM / MSCRM
  • At least 2 years conducting JAD sessions and requirement workshops
  • At least 2 years experience with Dynamics CRM Marketing, Service Management, and Configuration
  • Hands-on Dynamics CRM implementation experience including at least one CRM migration project and one end-to-end implementation
  • Minimum one project experience in CRM 2015 or CRM 2016
  • Managed configuration of MSCRM modules and liaised with customer teams
  • Understanding of production support processes, support metrics, reporting, and SLA-driven ticket resolution
  • Excellent background on MSCRM 4.0 to 2015 with multiple projects in complex landscapes
  • Deep experience implementing multiple modules of MSCRM
  • Bachelor's degree or foreign equivalent (or three years progressive experience in specialty per year of education)
  • At least 4 years experience within Information Technology
  • Ability to work with culturally diverse groups and plan work for self and team
  • Must be authorized to work in the U.S.; only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply (no sponsorship)
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The Company
87 Employees
Year Founded: 2007

What We Do

SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.

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