Dynamics CRM Consultant (Technical / Functional)
About the Role:
We are looking for experienced Microsoft Dynamics CRM
Professionals (Technical or Functional) who are passionate about delivering
robust CRM solutions. The ideal candidate will have hands-on experience in
Dynamics 365 CE (Customer Engagement), excellent analytical and problem-solving
skills, and the ability to work in a client-facing environment.
Key Responsibilities:
For Technical Consultant:
- Design, develop, and customize Dynamics 365 CE
solutions using plugins, workflows, Power Automate, JavaScript, and C#.
- Integrate Dynamics CRM with other business systems
using Azure, APIs, or middleware.
- Develop reports and dashboards using Power BI or SSRS.
- Manage and maintain CRM environments, deployments, and
version upgrades.
- Work closely with Functional Consultants and business
users to translate requirements into technical solutions.
For Functional Consultant:
- Gather, analyze, and document business requirements and
translate them into CRM solutions.
- Configure entities, forms, views, business rules, and
workflows within Dynamics 365.
- Provide functional expertise in modules like Sales,
Customer Service, Marketing, or Field Service.
- Conduct user training, UAT sessions, and ensure smooth
adoption of CRM systems.
- Collaborate with technical teams to ensure business
requirements are accurately implemented.
Required Skills & Qualifications:
- 4–10 years of experience in Microsoft Dynamics CRM /
Dynamics 365 CE.
- Strong understanding of CRM architecture, entities,
workflows, and business process flows.
- Hands-on experience with Power Platform (Power Apps,
Power Automate, Power BI) is preferred.
- Knowledge of integration tools, Azure services, and
Dataverse is a plus.
- Excellent communication, client interaction, and
documentation skills.
- Microsoft Certifications (Dynamics 365, Power Platform)
are an advantage.
Why Join Us:
- Opportunity to work on end-to-end CRM implementation
and support projects.
- Collaborative and learning-focused environment.
- Exposure to latest Microsoft technologies and
enterprise clients.
Skills Required
- 4-10 years of experience in Microsoft Dynamics CRM or Dynamics 365 CE
- Strong understanding of CRM architecture, entities, workflows, and business process flows
- Hands-on experience with Power Platform, including Power Apps, Power Automate, and Power BI
- Knowledge of integration tools, Azure services, and Dataverse
- Excellent communication, client interaction, and documentation skills
- Microsoft Dynamics 365 or Power Platform certifications
What We Do
Vedlogic is a global product engineering and digital transformation company established in 2010. It delivers advanced software development and scalable digital solutions, including generative and agentic AI, data engineering, product/software engineering, quality engineering, cloud engineering, intelligent automation, and managed IT services. As a Microsoft Solutions Partner, it also provides consulting, solution architecture, implementation, customization, and ongoing support across multiple industries.
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