Overview
The Microsoft Licensing & Cloud Billing Specialist is responsible for managing, optimizing, and governing Microsoft licensing and cloud billing across the organization. This role ensures licensing compliance, billing accuracy, cost optimization, and alignment between Microsoft agreements, cloud consumption, and business needs. The position serves as a critical liaison between IT, Finance, Procurement, and external Microsoft partners.
Key Responsibilities
Microsoft Licensing Management
- Own and manage Microsoft licensing programs (CSP, MCA, EA, NCE, SPLA as applicable)
- Interpret and apply Microsoft licensing rules, terms, and program changes
- Ensure license compliance and readiness for audits or true-ups
- Advise IT and leadership on licensing implications for new initiatives, migrations, and projects
Cloud Billing & Financial Operations
- Oversee Microsoft cloud billing accuracy, reconciliation, and reporting
- Manage monthly CSP/NCE billing cycles, proration, credits, and adjustments
- Reconcile Microsoft invoices against reseller invoices and internal usage reports
- Track renewals, commitments, and term expirations to avoid financial risk
Cost Optimization & Governance
- Identify opportunities to optimize licensing and reduce unnecessary spend
- Monitor license utilization and recommend right-sizing actions
- Support budgeting, forecasting, and chargeback/showback models
- Establish governance processes for license requests, changes, and approvals
Cross-Functional Collaboration
- Partner with IT teams on Azure, Microsoft 365, AVD/VDI, and security licensing
- Work closely with Finance and Accounting on accruals, forecasting, and variance analysis
- Coordinate with Procurement and external Microsoft partners or resellers
- Support leadership with clear, executive-level reporting and insights
Reporting & Documentation
- Maintain accurate license inventories and entitlement documentation
- Produce regular reports on license usage, spend, and compliance status
- Document processes, standards, and controls related to licensing and billing
Required Qualifications
- Strong understanding of Microsoft licensing and cloud billing models
- Experience with Microsoft 365, Azure, and CSP/NCE billing structures
- Ability to interpret complex contracts, agreements, and licensing terms
- High attention to detail with strong analytical and reconciliation skills
- Experience working cross-functionally with IT and Finance teams
Preferred Qualifications
- Experience in a Microsoft partner, MSP, VAR, or enterprise IT environment
- Familiarity with Software Asset Management (SAM) practices
- Experience supporting audits, true-ups, or compliance reviews
- Advanced Excel or financial reporting skills
Key Skills & Competencies
- Microsoft Licensing Expertise
- Cloud Billing & Financial Analysis
- Contract Interpretation
- Cost Optimization & Governance
- Stakeholder Communication
- Process Improvement
What We Do
RTS is a global technology company that helps modernize tomorrow’s enterprise today with world-class IT service, consulting, and digital transformation solutions. Partner with us to unleash your organization’s true potential through digital transformation. www.resolvetech.com Our service portfolio includes Solutions Consulting, IT Services, and Strategic Resourcing in the spaces of ERP Modernization, Managed Cloud Delivery Services, Digital Transformation, AI/ML and Data Analytics, Cyber Security and Digital Signature solutions. As a trusted partner to Fortune 500 organizations in telecom, retail, real-estate, government, and aerospace & defense, we implement their strategic digital transformation initiatives for sustainable long-term results while also addressing their execution needs for accelerating their projects. We are a #1 ranked SAP partner in the US for multiple years, which signifies our depth of expertise, breadth of our client engagements and our ability to leverage strong partnerships for client benefits. We bring the best of SAP and public cloud experience in any cloud management and migration project. We manage over 4000+ SAP related workloads- one of the world’s largest footprints of SAP ERP in public cloud. Our approach of solving the root causes of client’s business problems, providing the finest IT expertise, and delivering high-performance & high-quality solutions has made us the preferred IT partner for several global enterprises as well as SMEs. At this juncture, our company is looking forward to realizing our growth plans fueled by our long-term investments in new technologies and solution accelerators while further strengthening our expertise and capabilities









