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Job DescriptionRole Summary:
We are seeking an experienced Microsoft 365 Trainer & Migration Specialist who can deliver hands-on training to business users transitioning from Google Workspace (Gmail) to Microsoft 365 and also manage the technical migration process
Responsibilities:
• Deliver engaging and structured training sessions (basic to intermediate level) for administrative and frontline staff on Microsoft 365 tools including Outlook, Teams, OneDrive, SharePoint, and Office Web Apps.
• Customize training content based on participants’ prior use of Gmail and Google Drive.
• Provide post-training user support and tips for better adoption.
• Lead the end-to-end migration from Google Workspace to Microsoft 365, including:
• Email migration (Gmail to Outlook)
• Calendar, contacts, and Drive data transfer
• Domain and DNS setup
• License activation and basic Microsoft 365 tenant configuration
• Ensure minimal disruption and proper documentation of the process.
Required Skills & Experience:
• Proven experience in both training and IT migration projects (minimum 3 years).
• Deep knowledge of Microsoft 365 apps, especially in web-based environments (Business Basic, F1).
• Experience migrating organizations from Google Workspace to Microsoft 365 (via native tools or third-party tools like BitTitan, CloudM, etc.).
• Strong communication and presentation skills.
• Ability to manage users with varying levels of digital literacy.
• Microsoft certifications such as MCT, MS-900, or equivalent are a plus.
Soft Skills:
• Clear communicator with strong interpersonal skills
• Patient, approachable, and able to simplify technical concepts for non-technical users
• Professional, reliable, and responsive
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What We Do
We provide IT security and technology solutions to enhance organizational efficiency. Our commitment extends to after-sales support, ensuring product effectiveness, customer satisfaction, and success at competitive prices.
