What we can offer you:
· Great people and place to work with a hybrid work opportunity
· Career advancement and training opportunities
· Pension and employee stock purchase plans with company contributions
· Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits
· An annual bonus as part of the total compensation package
· For this position, the expected salary range is between $85,000 and $105,000 annually. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications.
If this interests you, consider applying today!Job Description:
Major Job Responsibilities:
Provide strategic guidance to optimize delivery of Finning’s M365 configurations globally. Liaise with regional IT infrastructure teams to unify service architecture.
Create documentation and support procedures for projects that utilize M365.
Provide functional and technical M365 and SharePoint support to the business community.
Monitor ServiceNow ticket queues and provide timely support
Analyze the design and assist in the implementation of new technologies that integrate or inter-operate with M365 features. Ensure 3rd party products are integrated optimally with core infrastructure items. Proactively investigate new feature sets within the M365 and SharePoint product offering emerging technologies
Communicate with stakeholders on tenant additions and changes coming from Microsoft that may impact their accountability and remedy any concerns raised.
Must-Have Skills:
A minimum of 3 years of experience operating in a help desk environment and supporting and troubleshooting M365
Experience with Active Directory, Azure Active Directory and M365 Admin platforms
3+ years’ experience administering M365 tenants
Minimum 3 years’ experience working collaboratively with other developers, technical analysts, vendor partners, business, and operational staff
3+ years of experience in the development of business requirements and translating those business needs into functional and technical requirements
At least 3+ years of experience administrating SharePoint Online, M365 platform (e.g., Teams, Power Platform, OneDrive, Outlook, etc.)
4+ year technical degree in an IT related field
Nice-To-Have Skills (Not Mandatory):
MS Copilot application knowledge and functional User proficiency
Experience with other related applications like PowerShell and Sharegate
Organizational change management and project management experience
Previous experience implementing DLP (Data Loss Prevention) & RMS (Rights Management Services) policies is an asset
Solid understanding of ITIL (Information Technology Infrastructure Library) change management processes.
Speaking and writing Spanish is an asset, but not required.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Top Skills
What We Do
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
