Microsoft 365 Engineer

Posted 10 Days Ago
Be an Early Applicant
United States of America
3-5 Years Experience
Healthtech • Pharmaceutical
The Role
The Microsoft 365 Engineer at Crossroads Treatment Centers is responsible for configuring and managing Microsoft 365 services, including Intune, SharePoint, Exchange Online, Teams, and OneDrive. They troubleshoot and resolve issues, design and maintain SharePoint sites, manage user permissions, and ensure security and compliance within Microsoft 365. The role requires 3-6+ years of experience in managing Microsoft 365 environments and a Bachelor's degree in computer science or related field.
Summary Generated by Built In

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100+ clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Microsoft 365 Engineer
  • Configure and manage Intune for device enrollment, compliance policies, and application deployment.

  • Develop and implement Intune policies for mobile device management (MDM) and mobile application management (MAM).

  • Troubleshoot and resolve Intune-related issues and provide support to end-users.

  • Design, configure, and maintain SharePoint sites, libraries, and lists.

  • Manage user permissions and ensure proper access controls are in place.

  • Develop and implement SharePoint workflows and custom solutions to enhance collaboration and productivity.

  • Administer and support other Microsoft 365 services, including Exchange Online, Teams, and OneDrive.

  • Monitor and maintain the health and performance of Microsoft 365 services.

  • Provide technical support and training to end-users on Microsoft 365 applications.

  • Implement and manage security policies and compliance settings within Microsoft 365.

  • Conduct regular security audits and ensure adherence to best practices.

  • Create and maintain comprehensive documentation for configurations, processes, and procedures.

  • Generate reports on system performance, usage, and compliance.

 Education and Experience Requirements

  • Must be a US citizen or Green Card holder

  • 3-6+ years of proven in managing and supporting Microsoft 365 environments, with a strong understanding of cloud technologies.

  • Bachelor’s degree in computer science, Information Technology, or equivalent experience.

  • Extensive experience with Microsoft Intune, including configuration, policy management, and troubleshooting.

  • Proficiency in SharePoint administration and customization.

  • Strong understanding of Microsoft 365 services and their integration.

Position Benefits

  • Medical, Dental, and Vision Insurance

  • PTO

  • Variety of 401K options including a match program with no vesture period

  • Annual Continuing Education Allowance (in related field)

  • Life Insurance

  • Short/Long Term Disability

  • Paid maternity/paternity leave

  • Mental Health Day

  • Calm subscription for all employees

Top Skills

Intune
Microsoft 365
Sharepoint
The Company
Greenville, South Carolina
1,248 Employees
On-site Workplace
Year Founded: 2005

What We Do

We exist to improve health equity in order to create superior outcomes.

Crossroads is a behavioral healthcare company founded in 2005, with more than 110 locations across nine states.

We provide medication-assisted treatment (MAT) and measurement-based care to help our patients on their path to recovery. We also offer services for hepatitis C, toxicology screening, digital health screens, and smoking cessation in many of our locations.

We provide the highest level of convenience with TeleVisits, our 24/7 hour call center, and appointments within 48 hours or less

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