MICE Sales Manager

Posted 16 Hours Ago
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Stockholm, SWE
In-Office
Junior
Software • Hospitality
The Role
Drive MICE revenue for the hotel through proactive business development, sales strategy execution, prospecting, relationship management, contract negotiation, account planning, and opportunity conversion. The role manages key accounts and agencies, analyzes lost business, represents the hotel at industry events, and delivers presentations to prospective clients. It requires strong Swedish and English communication, negotiation skills, and at least two years of relevant sales experience.
Summary Generated by Built In

Exceptional Hospitality Starts with You

Are you passionate about sales, relationship-building, and creating memorable customer experiences? Do you thrive on networking, identifying new business opportunities, and turning prospects into long-term partnerships? If so, we would love to hear from you. 

As MICE Sales Manager, you will play a key role in driving revenue growth within the Meetings, Incentives, Conferences and Events (MICE) segment. You will be responsible for identifying new business opportunities, developing strong client relationships, and implementing sales strategies that support the hotel's commercial objectives. 

The Ideal candidate has a proven track record in MICE sales, enjoys proactive business development, and is motivated by exceeding targets while delivering exceptional customer experiences.

Responsibilities

Key Responsibilities:

  • Drive MICE business into the hotel through proactive sales activities and strategic business development.
  • Develop and execute sales strategies to achieve or exceed revenue and performance targets.
  • Build, manage, and grow relationships with key accounts, agencies, and prospective clients. 
  • Maintain clear account plans, call objectives, and follow-up activities for assigned accounts and prospects. 
  • Identify, qualify, and convert new business opportunities through proactive prospecting and lead generation.
  • Negotiate contracts, determine rates, and manage client accounts throughout the sales process.
  • Monitor and analyze lost business opportunities to identify trends and areas for improvement.
  • Maximize revenue by ensuring all sales opportunities are followed up and converted effectively. 
  • Represent the hotel at trade shows, workshops, networking events, sales blitzes, and client site inspections. 
  • Deliver professional presentations and act as an ambassador for Hilton Stockholm Slussen to prospective clients and partners. 

Qualifications

What We Are Looking For

We are looking for a motivated and relationship-focused sales professional who thrives in a fast-paced and competitive environment. You are creative, solution-oriented, and passionate about creating business opportunities and delivering results. 

To be successful in this role, you will have:

  • At least two years of experience in a MICE sales role or similar business development sales position.
  • A relevant degree or equivalent professional experience.
  • Excellent written and verbal communication skills in both Swedish and English.
  • Strong negotiation, networking, and relationship-building skills. 
  • The ability to work independently while contributing positively to a collaborative team environment. 
  • Knowledge of the local MICE markets is considered an advantage.
  • Proficiency in Microsoft Office applications.
  • Experience with Salesforce or another CRM system is considered an advantage. 

Additional Information

This is a full-time position. Working hours are primarily Monday- Friday but may occasionally include evenings and weekends based on business needs. 

Applications are reviewed on an ongoing basis, we therefore encourage you to submit your application as soon as possible. 


What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 
About the Team

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Skills Required

  • At least two years of experience in MICE sales or a similar business development sales position
  • Relevant degree or equivalent professional experience
  • Excellent written and verbal communication skills in Swedish and English
  • Strong negotiation, networking, and relationship-building skills
  • Ability to work independently and contribute positively to a collaborative team
  • Knowledge of local MICE markets
  • Proficiency in Microsoft Office applications
  • Experience with Salesforce or another CRM system

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
  • Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
  • Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.

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The Company
HQ: McLean, VA
121,228 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

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